On 9 Dec 2002 at 1:20, Kevin Brown wrote:

> 2.  They need 24x7 support, and are convinced that they'll get better
>     support for Oracle or DB2 than anything else.

I have experienced what oracle support means for 24x7. I wouldn't even wish 
that penalty for my worst enemy.

I can tell a story about it but I digress. Details aren't important though 
true. 

What really matters is how kindly and dearly you stand by your product. That is 
where all support originates.. Rest is marketing..

Bye
 Shridhar

--
I have never understood the female capacity to avoid a direct answer toany 
question.               -- Spock, "This Side of Paradise", stardate 3417.3


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