Greg Smith wrote:
What I'd love to have is a way to rent a fairly serious piece of dedicated hardware, ideally with multiple (at least 4) hard drives in a RAID configuration and a battery-backed write cache. The cache is negotiable. Linux would be preferred, FreeBSD or Solaris would also work; not Windows though (see "good DB performance").

We tried this with poor results.  Most of the co-location and server-farm 
places are set up with generic systems that are optimized for 
small-to-medium-sized web sites.  They use MySQL and are surprised to hear 
there's an alternative open-source DB.  They claim to be able to create custom 
configurations, but it's a lie.

The problem is that they run on thin profit margins, and their techs are mostly 
ignorant, they just follow scripts.  If something goes wrong, or they make an 
error, you can't get anything through their thick heads.  And you can't go down 
there and fix it yourself.

For example, we told them EXACTLY how to set up our system, but they decided 
that automatic monthly RPM OS updates couldn't hurt.  So the first of the 
month, we in the morning to find that Linux had been updated to libraries that 
were incompatible with our own software, the system automatically rebooted and 
our web site was dead.  And many similar incidents.

We finally bought some nice Dell servers and found a co-location site that 
provides us all the infrastructure (reliable power, internet, cooling, 
security...), and we're in charge of the computers.  We've never looked back.

Craig

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