Wow! Look what I stirred up! Ok, I *vaguely* understand the two configuration schemes.
I do understand how I touched two projects that are mantained differently and the problems in that. I'm not sure what to learn from all of this (I know I didn't do anything wrong) About the design issues. I cringed when I saw that code, that's why I wanted to model the About information in an object, but that would be a lot more change and without knowing all the classes involved. That's why I asked in another mail what to do after a Case is resolved, about further work. Ok then, now I have no idea if I should be doing anything else about this Case. For now I'm going to keep reading how this issue evolves and if I have to do something, just tell me. PS: I'm not discouraged at all, I know the difficulties of projects of this size. Thanks everyone for the patience and encouragement.
