ID:               44465
 User updated by:  gesangbaer at yahoo dot com
 Reported By:      gesangbaer at yahoo dot com
 Status:           Bogus
 Bug Type:         Reproducible crash
 Operating System: XP Pro
 PHP Version:      5.2.5
 New Comment:

Ya know, after reading the other peoples messages who had this issue
and then the response you sent me, I hafta say that your support for PHP
is indescribably bad. 

I've done tech support before.

If people are asking you about this issue as often as it seems they are
then you should at least provide links to the threads in the proper
forum that deal with the issue instead of issuing a blanket "not us"
response.

Its lazy and it discourages new users from learning about your product
or contributing to the community. 

I'll be leaving you alone now, but please take my advice and make a
little extra effort. Your users would greatly appreciate it.


Previous Comments:
------------------------------------------------------------------------

[2008-03-18 21:48:12] [EMAIL PROTECTED]

Sorry, but your problem does not imply a bug in PHP itself.  For a
list of more appropriate places to ask for help using PHP, please
visit http://www.php.net/support.php as this bug system is not the
appropriate forum for asking support questions.  Due to the volume
of reports we can not explain in detail here why your report is not
a bug.  The support channels will be able to provide an explanation
for you.

Thank you for your interest in PHP.



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[2008-03-18 07:52:19] gesangbaer at yahoo dot com

Description:
------------
I'm having a similar problem to ticket number #41880 (dead/ bogus?). I
was able to install PHP just fine. I'm also running mySQL and Apache
2.2.8. I installed using the quick guide
(http://us3.php.net/manual/en/install.windows.php). It said not to
install all of the extensions so I only picked the ones that looked
necessary or particularly useful. 





Reproduce code:
---------------
I then created the page from the starters guide
(http://us3.php.net/manual/en/tutorial.firstpage.php) and attempted to
pull it up in my browser. then I received the following error.

Expected result:
----------------
I expected the page from the tutorial to display in my web browser.

Actual result:
--------------
http://gesan.dyndns.org/images/phperror.bmp

when I initially ran php -i it indicated the lzcro.dll file and I
searched and found many references to the nettools extension, so I
removed that. Now I no longer get the popup from php, but I'm still
getting that error when I try to access the php page. I am able to
access other content on my apache server just fine, and I currently have
mySQL functioning with other projects I'm working on.

I understand that this may not be precisely the area to get help with
this issue, but having searched for the errors I'm getting this is all
I've been able to find. Could someone please give me some advice other
than uninstall and reinstall or RTFM? I've read the manual. I'm new to 
php and I'm not getting anything useful from what I've read. 

Thanks!


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