ID:               20449
 Comment by:       [EMAIL PROTECTED]
 Reported By:      [EMAIL PROTECTED]
 Status:           Open
 Bug Type:         Session related
 Operating System: redhat 7.3
 PHP Version:      4.4.0-dev
 New Comment:

This seems to be exactly the same problem we are having with one
particular visitor to one of my websites. He always has this problem,
every time he logs in his session expires. I have gone through his
client PC configuration very carefully, and cannot find anything
unusual. What's more odd is that he used to be able to use my site
without problems.

Would this problem manifest itself at random, or would it affect
specific PCs? I had assumed the problem was at his end until I read
this message thread, and it looked strangely familiar.

Jolyon


Previous Comments:
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[2002-11-22 16:20:08] [EMAIL PROTECTED]

Just thought I'd add that we are having what - seems to be - the same
problem.
We are running on Solaris 8 and our sessions are being held in a tmpfs
mount that's balanced across 4 sun 220's.
PHP Version 4.2.2 and Apache 1.3.26 compiled staticly.

We've been moving the session store method around thinking I/O was the
issue but it hasn't helped. We've done NFS mounted share, local-only
share on 1 220 (limiting the load-balancing for one site to only that
box) and now tmpfs.

Our sessions are rather large (at least for me) normally around 11,316
bytes with objects and arrays w/ members that are serialized objects.
It's probably important to note that we are avoiding automatic
serialize/deserialize of objects by doing $_SESSION['someName'] =
serialize($Object) type stuff.

In almost all cases the sessions are there, but a couple values are
simply missing.

If you need anyother info please let me know.

------------------------------------------------------------------------

[2002-11-21 21:52:36] [EMAIL PROTECTED]

Ok.  I think I have a really good idea as to what the bug is.

I am pretty sure there is a bug in the session serialization functions.
 (and perhaps the normal php serialize/unserialize function)

It appears that the serialization does not handle arrays 100%
correctly.  It works some of the times, but sometimes, the arrays get
completely lost. (thus the reason why the cart variable suddenly
changes to null)

Over the last couple of days, I implemented my own session code.  I
stopped using $_SESSION and used my own method. (exact same concept
though)

I now use $GLOBALS["MYSESSION"] and I use serialize and unserialize
along with a session start and session save function.  I store to the
exact same mysql session table that I did with code before.

We noticed an immediate improvement in sales of about 10-20 per day. 
We were struggling to get to the 70-80 mark.  The day I implemented the
new session code, we received 95 orders, the next day we received 91. 
Today we are over 100!  

I do however, still notice some null carts though.  I think the normal
php serialize/unserialize function has a problem as well.  However, it
is obviously more stable than whatever the $_SESSION code uses.  (I
would assume the session code uses the regular php serialize functions?
if so, then calling serialize directly and not letting php handle the
sessions at all is more reliable)

So today I have written some further code to preconvert arrays into
strings.  Thus, I will only be passing a normal string to
serialize/unserialize since it seems to handle strings perfectly.  My
session start and save functions do all the conversion of string->array
and vice versa.  I'll drop a note in here tomorrow to report how that
goes.

As a side note: as a programmer, I realize that thinking there is a bug
in those functionns is one thing.  I know that since I can't provide
code that breaks it, it will be damn hard to debug.  My only thought is
that it works most of the time so why wouldn't it work every time.  I
too would probably tell myself that I'm smoking crack and the bug must
be elsewhere.  But, I've been debugging everything else for over a
month.  My recent changes brought a dramatic increase in orders so I
have to conclude that the bug lies somewhere in the php session code.  
Again, I'll let you know how serializing only a string goes and not
letting serialize get a hold of an array.

------------------------------------------------------------------------

[2002-11-21 15:29:24] [EMAIL PROTECTED]

NULL

------------------------------------------------------------------------

[2002-11-21 09:54:16] [EMAIL PROTECTED]

I just noticed something in my session table. 

a:2:{s:4:"cart";N;s:10:"gobackpage";N;}

What does N mean?

------------------------------------------------------------------------

[2002-11-17 22:56:14] [EMAIL PROTECTED]

Changing my delimiter has not helped either.  

This is really hard to reproduce.  But it is happening.  I don't know
if adding a second server to share the load will help or not.  While we
will be adding a second server tomorrow, we really shouldn't have to. 


What should I do next?

Josh

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