In
the news...
Astea Partners with Sant for Integrated
Proposal Content Management
Professionally generated proposals and RFP responses
are critical for winning new business yet they can be costly and
time consuming. By teaming with Sant, Astea streamlines and improves
the process with integrated proposal content management for users
of AllianceEnterprise iSalesMarketing and iProfessionalServices
solutions.
ENABLE
YOUR SALESFORCE!
In
the news...
Astea's AllianceEnterprise Selected
for "Citizen Relationship Management"
As part of its Best Value Performance Plan, Kent
County Council in the U.K. selects Astea's AllianceEnterprise CRM
Solution to improve technical services and 'good value for money.'
Astea is exploring further opportunities with local governments
throughout the country. Horsham, PA, November 14, 2001-Astea International
MORE!
Software
to manage Customer Relationships for companies that sell and support
equipment.
Astea International Inc. specializes in Customer Relationship
Management (CRM) solutions for companies that sell, service and
support equipment. Astea solutions integrate, automate and streamline
business processes for sales and marketing, customer contact centers,
field service, professional services and mobile CRM, and integrate
with back-office systems.
Astea's solutions are used in multiple industries
to improve productivity, customer satisfaction, profitability and
top-line revenue growth. Astea offers over twenty years of CRM industry
experience and supports a global client base with a worldwide sales
and service network.
Call Astea Today! 800.878.4657
click
here for more
Astea
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© 2001 Astea International Inc. Astea is a registered trademark
and AllianceEnterprise eCRM Suite is a trademark of Astea International
Inc. All other company and product names contained herein are trademarks
of the respective holders.
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Customer
Relationship Management - Making it Personal:
Portal
Solutions for Front-Office Automation and Customer
Relationship Management .
Customer Relationship
Management (CRM) technology must address the decision
support needs of the different people and departments
that represent your company and interact with your
customers and prospects every day, including the marketing
department, the sales force, service personnel, project
managers and contact center personnel.
By delivering automated
decision support about customer relationship dynamics
within an integrated front office solution, you can
empower your organization with the support needed
to continuously improve processes for customer acquisition
and retention.
FREE
WHITEPAPER
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Customer
Testimonials
Zellweger
Uster, Inc.
"Our existing
system was not providing the data necessary to manage
the service process as effectively as we would like.
In fact, there were no commercially available products
native to AS/400 that approached the depth and breadth
of features we found in ServiceAlliance." — Chris
Chandler, Vice President of Finance and Administration
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Haemonetics
Corp.
"ServiceAlliance
provides Haemonetics with a complete solution to its
customer service needs, simplifying our customer service
operations and improving our overall ability to access
critical customer information." — Tony Pare, Director
of Field Service, Haemonetics Corporation
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Polaroid
Graphics Imaging
"With the importance
we place on customer satisfaction, our service organization
requires an integrated solution that allows us to
provide efficient service to our customers, and ServiceAlliance
met those requirements. We're impressed by ServiceAlliance's
power and user-friendly graphical environment. It's
very flexible-a vital feature for our customer service
applications." — Brian Hill, Vice President of Customer
Service
click
here for more
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