Jay Blanchard <mailto:[EMAIL PROTECTED]>
    on Friday, August 01, 2003 9:02 AM said:

> Hmmm, let's see. The post had no clarity in the subject line, the post
> showed no sense of "I tried to look it up", the post was vague

You have three options:

1. Explain to them how they could have made their post better. Maybe
point them to one of the "how to be a good netizen" articles and not try
to answer their question(s).

2. Do your best with answering their question. (Telling them to RTFM
does not count as "your best".)

(Joseph Blythe made a perfect example of this one in his post to this
thread. His was much more helpful and useful to the original poster (I'd
imagine) than John.)

3. Say "RTFM! RTFM!!"

Answer these two questions:

1. Which do you think is most helpful and benefits the list the most?
2. Which makes you feel better?

The answer to question 1 is point 2 above. The answer to question 2 is
point 3 above. When the list is concerned it's better to benefit
everyone than to make yourself feel better.

> , shall
> I go on?

Nahh...

> Folks on the list act as if they are entitled to the help
> that the receive here. Sheesh.

I agree with that statement. But the best way to make them not feel that
way is by not replying at all.


Shall I go on? Sheesh.


Chris.

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