Sorry, misread the "splitter" comment earlier. A splitter pre-USB off of the headset or phone-unit somewhere may work too.
-TG = = = Original message = = = We have a similar (and still non-PHP related) issue at work where we want to do the "call may be monitored for quality assurance" thing on the new phone system we just got. Our old phone system was analog and provided for this feature. The new system is a Cisco IP Phone deal which is really really cool/nice/wicked/whatever, but doesn't allow us to do the call intercept in-house. There IS something you can get for our system that taps directly into the server and allows call monitoring that way though. I don't know what system you have, but if it's a 'soft phone' then I'm guessing there's a server involved and your system may have some allowances for call interception at the server level. I guess in that case, your supervisor types would plug their soft phones into their own USB ports and run software that'd allow them to select which phone to monitor and get the data directly from the server. I don't know if USB allows 'splitting' in a fashion that would be useful to what you're trying to do. There may be too much two-way communication and you'd have two USB soft phones competing for Mom's attention at the same time. Not saying it's impossible, just don't know how that'd work. If you post more info on what system you have (if you can) maybe someone knows some specifics for that particular system. -TG = = = Original message = = = I generally would not do this, but I have an urgent need and this group has seen everything; I need two USB ports on a system to have the same channel. I continue to STFW but have not come upon something like this yet. The application is for softphones in a call center environment, the headsets to be used are USB headsets...having two USB ports on the same channel would allow supervisors to plug-in and listen to a call with a call center rep. Anyone heard of anything like this? I appreciate any clues and nuggets. ___________________________________________________________ Sent by ePrompter, the premier email notification software. Free download at http://www.ePrompter.com. -- PHP General Mailing List (http://www.php.net/) To unsubscribe, visit: http://www.php.net/unsub.php ___________________________________________________________ Sent by ePrompter, the premier email notification software. Free download at http://www.ePrompter.com. -- PHP General Mailing List (http://www.php.net/) To unsubscribe, visit: http://www.php.net/unsub.php
