Michael Shadle wrote: > On Mon, Apr 27, 2009 at 3:27 PM, Daevid Vincent <dae...@daevid.com> wrote: > >> I just didn't want someone to think this was the caliber of code I wrote! >> ;-) > > totally understood. i don't like people getting the wrong idea of my code too > :) > >> I am using Trac personally, but I'm not a fan of Trac's ticket system. Roach >> is way more powerful in that respect, but the overall Wiki/SVN/Ticket/Plugin >> integration outweighs the lacking Ticket system. > > Me too. The whole wiki style is a bit funky for ticketing. > > I think bugzilla is nasty and I hate supporting old CGI programs. It > just seems like they never change design-wise, definately UI but also > conceptually for the most part. > >> The hooks with SVN are also great. For example someone couldn't commit to >> SVN without the corresponding CR in Roach in the commit message. I thought I >> had the SVN pre-commit and post-commit hooks in the tarball, but apparently >> not. They were written in Ruby, so maybe not so useful to you anyways. I'm >> sure i have them somewhere if you really wanted them. > > Sure, you should include them in the package. > > Worst case if we wind up doing something with hooks I can use them as > a cue on how to reject without including a ticket ID for example, etc.
OK, so I'm just now jumping into the conversation, not because I use or need a ticketing system, quite the opposite. I have rarely used a ticketing system and wonder whether this discussion is more about a ticketing system (I have a problem with this service/widget and need help) or bug tracking (software has bug, from user or dev)? #1 Which one are we talking about? #2 Having rarely used either, what are the main (must have) features? #3 What are the needed features that other OSS solutions don't offer? #4 What are the great features missing from free and commercial apps? -- Thanks! -Shawn http://www.spidean.com -- PHP General Mailing List (http://www.php.net/) To unsubscribe, visit: http://www.php.net/unsub.php
