Hi folks,

I already searched through the web but couldn't find any which provide the features I 
want.

What I would want to see in such a system:
- adding TroubleTickets through webinterface or sending an email to an support 
email-address
- adding answers to troubletickets to their parent 
- nice admininterface to answer support-requests and add comments (not sent to 
visitors)
- open/close/stalled/bogus ... and so on tags for the system
- ...


So the question is, does anyone know any good troubleticket/helpdesk-systems written 
in PHP?


Thanks,

Thomas

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