I didn't like the new format, because:
- it is heavy. The pages take longer to open than they used to;
- cute graphics are cute, but useless. I don't need them to learn or
find the information I want;
- that purple background is horrible. It gives the whole viewing
area a darker aspect; it's hard on the eyes after a while;
- once again, you made a .chm file that is a real pain to view in
low resolution. This damn thing got me shoving the screen from side
to side all the time. I hope that, after your deaths, you and all Web
designers that insist on that kind of high-resolution-nazi attitude
go to a special room in Hell where you'll spend years being forced to
see everything you're ever allowed to see in very high resolution,
but wearing low res goggles nailed to your skulls that will never let
you see the whole area of whatever you're looking at, and one scroll
control button hanging from each of your buttock cheeks so that you
can move the goggle view and remember this thoughtful message every
time you try to sit down.
A useful idea: since you make the manual available in so many
different formats, here is another one you can offer: non-compiled
help package. A package containing all necessary files to build the
.CHM file with Microsoft Help Workshop, so that we can make our own
CSS and compile it. Bet no one suggested that yet.
Luciano