Thanks for the feedback. We are not on any RBLs.
I'll try what you suggest.
------------------------
Keith Smith
--- On Wed, 11/21/12, JD Austin <[email protected]> wrote:
From: JD Austin <[email protected]>
Subject: Re: CNAME lookup failed temporarily. (#4.4.3) bounced emails
To: "Main PLUG discussion list" <[email protected]>
Date: Wednesday, November 21, 2012, 4:57 PM
Check that your server is not on any RBL list (real time black hole
list).Alternately set up a smart host to send through a provider they don't
block (like gmail/google apps for domains).
You can test manually using telnet.First get their mail exchange records:
nslookup -query=MX comcast.com
Server: x.x.x.xAddress: y.y.y.y#53
Non-authoritative answer:comcast.com mail exchanger = 5 mx1.comcast.com.
comcast.com mail exchanger = 5 mx2.comcast.com.
comcast.com mail exchanger = 5 mx3.comcast.com.
comcast.com mail exchanger = 5 mx4.comcast.com.
Authoritative answers can be found from:comcast.com nameserver =
dns101.comcast.net.
comcast.com nameserver = dns102.comcast.net.
comcast.com nameserver = dns103.comcast.net.
comcast.com nameserver = dns104.comcast.net.
comcast.com nameserver = dns105.comcast.net.
mx1.comcast.com internet address = 76.96.32.247
mx2.comcast.com internet address = 76.96.32.252
mx3.comcast.com internet address = 69.241.43.117
mx4.comcast.com internet address = 69.241.43.118
telnet 76.96.32.24 25
helo <your server name>
mail from:<user>@<your server name>
rcpt to:<user2>@comcast.com
This is a test email
.
On Wed, Nov 21, 2012 at 4:50 PM, keith smith <[email protected]> wrote:
Hi,
One of the Vhost on a server I run is a
shopping cart. We have been experiencing bounced emails when sending to
Comcast. We do not have this problem with any other ISP.
These emails are sent directly from the
box, such as the order confirmation email.
The problem started when we upgraded
from CentOS 5.x to CentOS 6.x. I wonder if anyone else has
experience this problem.
The failure message:
> Hi.
This is the qmail-send program at [boxes fully qualified domain
name].
> I'm afraid I wasn't able to deliver your message to
the following
addresses.
> This is a permanent error; I've
given up. Sorry it didn't work out.
>
> [customers
email address]:
> CNAME lookup failed temporarily. (#4.4.3)
I'm not going to try again;
> this message has been in the
queue too long.
Only happens when emails are sent to Comcast
directly from the server - order confirmation and shipping
confirmation.
I've search for a solution and read this can be
corrected by setting the DISABLE_CNAME_LOOKUP in qmail-remote. Something about
a buffer being too small??
Is this true or could it be another
issue?
Thank you for your feedback!
Keith
------------------------
Keith Smith
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