Wow... so they are literally selling you a connection that you can exceed your monthly allowance in a little over 15 minutes of use if you could find a service that would saturate your connection.

LAME!

Brian Cluff

On 11/19/2017 03:26 PM, Stephen Partington wrote:
Wow. Looks like they did change it right after I got it.

https://www.cox.com/aboutus/policies/speeds-and-data-plans.html?zip=85228

On Nov 19, 2017 12:48 PM, "Jerry Snitselaar" <d...@snitselaar.org <mailto:d...@snitselaar.org>> wrote:

    On Sun Nov 19 17, Stephen Partington wrote:

        Last I read gigablast was 2t not 1.


    What it shows on the page for services and offers is 1024gb. Could
    be a typo,
    but the offer details page also said all plans offer 1024gb data.
    Will find
    out when I call. :) Would be nice if it was 2t, that would mean I
    could drop
    the $30 I pay for the extra 500gb cushion each month, and
    basically pay what
    I'm paying now to get gigablast. I do think I remember seeing
    something at
    one point where it was 2t, but that was a while ago.



        On Nov 19, 2017 12:05 PM, <d...@snitselaar.org
        <mailto:d...@snitselaar.org>> wrote:

        On Sat Nov 18 17, Stephen Partington wrote:

            This is what i had before gig. And the service was great.
            But i use way
            more than 1t of data in a month. So gig was actually a
            savings.


        They have capped new gigablast subscribers with the 1tb limit
        unfortunately.
        If you had it prior to late Sept, then you continue to get the
        unlimited
        data.



        On Nov 18, 2017 4:38 PM, <celticg...@celticgeek.com
        <mailto:celticg...@celticgeek.com>> wrote:


            I am using Cox Communications "Ultimate" package.  300
            Mbps download, 30

                Mbps upload, with measured values usually 5 to 10
                percent above those
                values.  Also I get 1 Tbyte usage per month.  the
                price is $100 per month.
                I am very pleased with this service.




                --------- Original Message ---------
                Subject: Re: Cox Gigablast
                From: "Eric Oyen" <eric.o...@icloud.com
                <mailto:eric.o...@icloud.com>>
                Date: 11/18/17 10:48 am
                To: "Main PLUG discussion list"
                <plug-discuss@lists.phxlinux.org
                <mailto:plug-discuss@lists.phxlinux.org>>

                let me dig up the sales number for cox business.

                I couldn't find the phone number directly, but there
                is this site here:
                https://www.cox.com/business/contact-us/contact-sales.html
                <https://www.cox.com/business/contact-us/contact-sales.html>

                I just called them through their residential number.
                they gave me this
                number for direct contact: 800-529-5118
                <tel:800-529-5118> <(800)%20529-5118>



                hope this helps.

                btw, I am on cox business premier service. it's 50
                mbits/11 mbits for only
                $79 monthly. I also use chrome cast here from youtube
                tv for about $35 a
                month. so, I am definitely spending over $140 less
                than I would be for
                residential service (including tv).

                hope this helps.

                Eric Oyen
                From the central offices of the Technomage Guild,
                Support Referrals Dept.
                On Nov 18, 2017, at 10:33 AM, Snyder, Alexander J wrote:

                I think I'll take you up on that. Any information on
                how I get to the
                promised land would be very welcome!

                Thanks!

                Thanks,
                Alex.

                Sent from my Samsung Galaxy S8+

                On Nov 18, 2017 10:20, "Eric Oyen"
                <eric.o...@icloud.com <mailto:eric.o...@icloud.com>>
                wrote:

                you might have to call cox business and speak to Jame
                Hidalgo. He is my

                    contact over there. btw, business class internet
                    doesn't suffer from the
                    hard cap that you got charged for this last time
                    out. they might even
                    have
                    access to the fiber that you want.

                    now, sure, most of the tier 1 droids at
                    residential customer service are
                    good people. However, anyone who has ever worked a
                    CSr desk knows that
                    they
                    all have to run from a script.

                    anyway, if you call Jame Hidalgo at cox business,
                    please tell him who
                    referred you.

                    Eric OYen
                    from the central office of the Technomage Guild,
                    Internet services
                    referrals Dept.

                    On Nov 18, 2017, at 7:44 AM,
                    techli...@phpcoderusa.com
                    <mailto:techli...@phpcoderusa.com> wrote:



                    Asked for a supervisor.




                    On 2017-11-17 12:38, Snyder, Alexander J wrote:

                    Kind of irritated by this ...

                    Cox lays fiber in my subdivision, has the service
                    trucks wrapped in
                    "Gigablast" vinyl adverts ...

                    Service folk gladly sharing that "it's for
                    gigablast" ...

                    I did my giddy dance, nerdgasm, the whole 9 yards ...
                    #ShutUpAndTakeMyMoney

                    I called them each week and spoke to customer
                    service folks that seemed
                    to be less informed than the guy last week ...

                    Bro ... that was 6 months ago. >:-(

                    The only major development was Cox billing me for
                    going over 1TB a
                    bandwidth a month.

                    Friends in Auhtukee and Glendale have it, and are
                    quite happy with it.
                    Why can't I have this happiness?

                    Sincerely,
                    AloneAndHopless ...

                    ;-)





                    Thanks,
                    Alex.

                    Sent from my Samsung Galaxy S8+

                    On Nov 17, 2017 12:13, "Jerry Snitselaar"
                    <d...@snitselaar.org <mailto:d...@snitselaar.org>>
                    wrote:

                    Anyone using this service? It looks like it
                    finally arrived in our

                        neighborhood. I'd prefer to try Google Fiber,
                        but that seems to be
                        dead in the valley since their competitors
                        complained about the deals
                        they were able to make with the cities. So
                        tempted to upgrade to this.
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