Not in my experience. On Tue, Sep 11, 2018, 10:01 PM Jim <jim.nant...@comcast.net> wrote:
> I found out Tuesday what was causing me to not get the speed I was told > I should get. Once again the Comcast guy I was talking to said he > wanted to send out a repairman to find out why I wasn't getting the 150 > Mbps everything told him I should be getting. Tuesday morning the > repairman showed up with his supervisor. The supervisor told me the 150 > Mbps speed is for customers in areas that are served with a docsis 3.1 > network, but where I live is served by a docsis 3.1 network. Because of > this I get 100 Mbps, but could get 150 if I wanted to pay more. Then he > said the network in this area isn't able to supply everyone with 150 > Mbps, and no he doesn't know when this area will be upgraded. I was > amazed that all the corporate people I talked to didn't know that this > was the case. They all said I should be getting 150. > > After the repairman and his boss left, I called and emailed the > corporate people who had been telling me I should be getting 150 and > told them what the local supervisor said. Later one of them called back > and agreed with me that since I had been told I should be getting 150, > that he would give it to me for the price I'm paying now. > > > Is Cox as fscked up as Comcast? > --------------------------------------------------- > PLUG-discuss mailing list - PLUG-discuss@lists.phxlinux.org > To subscribe, unsubscribe, or to change your mail settings: > http://lists.phxlinux.org/mailman/listinfo/plug-discuss
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