The previous posts already answered almost all the issues regarding this thread,
however, since I am one of the persons who are also using Linux as desktop, I 
just want
to give an insight regarding your openoffice comment.

Yup, It is true. Impress is my most hated openoffice application because of the 
very
reason you mentioned, compatibility with MSOffice. But, there is a very simple
"solution"...use the oasis format and install openoffice on Windows, problem is 
solved
during presentation proper, or better yet, distribute your presentation as PDF. 


regards,
--
Kenneth P. Oncinian
Information Systems Divisin - Infrastructure and Support Group
Panasonic Communications Corporation of the Philippines

----- Original Message -----
From: Wilson John D. Barbon <[EMAIL PROTECTED]>
To: Philippine Linux Users' Group (PLUG) Technical Discussion List 
<[email protected]>
Sent: Mon 30 Jan 2006 02:20:31 PM PHT
Subject: Re: [plug] Linux' Best and Worst

Silly of me for asking in this mailing list--intended for "technical" matters. 
But I remember when I signed up for this list when I stumbled into PLUG website 
a couple of months ago it says--mailing list for newbies. 

I don't intend to be philosophical in raising that question. I got the idea of 
asking that question after reading some articles in Linux Magazine about how 
Linux solutions can also have myths--and can be very frustrating for desktop 
users like me and the many PC users on the planet. 

Since we talk about philosophy, Socrates was famous for saying "know thyself" 
or "the unexamined life is not worth it"--for linux failing to see linux beyond 
the many "technical" blabber in this mailing list or beyond the flame wars that 
are happening--we may never know where we are going. Personally, after many 
sleepless nights looking for solutions just to make my soundcard work, or wifi 
device to work--I am aksing myself is it worth it? Using OpenOffice alongside 
MS Office users is a nightmare. Powerpoint presentations from my co-workers or 
Word documents especially the ones with tables are all in disarray opening it 
in OpenOffice. One time, I was even reprimanded by the boss why I am in Linux 
after I submitted a presentation material made in openoffice but was completely 
unusable (texts and drawing are not in their proper places) during the time of 
the presentation. Damn it, I completely trusted OpenOffice Impress to just 
smoothly convert to .ppt and did not bother to check if its ok for the file to 
be opened in powerpoint. 

Am i more productive in Linux than using MS Windows XP? I asked. 

Flame wars, it really sometimes annoying but it is in flamewars that we get 
feedback from Linux users. It is through rants and complaints that Linux and 
other FOSS shape up 

Below are two articles from a magazine solely for Linux and from a person with 
years of Linux in his mouth. 

I have expected some more factual information from the views of Filipino Linux 
users like how these articles view Linux. But instead of getting these, i was 
dismissed as irrelevant and should stay in the "plug-misc" maling list. Again, 
if this mailing list is technical in nature, I apologize for the error. I do 
understand the limited resources we have Linux and spending bandwidth for these 
"intellectual masturbation" is really a waste of resources and time especially 
for a maling list intended for geeky and technical blobber. Months after I have 
been a member of this list most of the entries and subjects are coming from 
sysadmins, developers, programmers--few are coming from desktop users. I 
sometimes I get the impression that linux is not ready for the desktop user all 
the more for people who are not into programming, sysadministration and the 
like. 

Thanks though for the replies. 

End of the thread 



A Mile in IT's Shoes    
        
        Shutdown 
        Written by Jason Perlow 
        Friday, 15 April 2005 


        Sometimes I have to wonder whether the people working on key open 
source projects really understand the end-user. While Linux has made some great 
strides interoperating with Windows and Windows applications, the more I use 
Linux as a desktop operating system in real corporate environments, the more I 
realize we've got a long way to go before anyone — and I mean anyone and 
everyone — can take a ride on the Magic Linux Bus. 

Until recently, I never really realized just how many little things are 
critical for user acceptance in large organizations, the first place where 
Linux is likely to make its first big desktop wins. But now, as I work on a 
Linux desktop pilot project for a large institutional client, I'm finding that 
the little, minor annoyances typically and often willfully ignored by die-hard 
Linux users are total deal breakers in large end-user environments, even in 
departments like IT where "eating your own dog food" is a time-honored 
tradition. 

Let's start with OpenOffice.org, the core of the Linux productivity desktop. 
Yes, OpenOffice.org 2.0 is a huge improvement over 1.x in terms of being able 
to import Microsoft Office files. But what about portability in the other 
direction? Take in any foreign Office document of relative complexity in Word 
or Powerpoint format, make some minor changes, such as fixing a typo, do a 
"Save As" in native Microsoft Office .DOC or .PPT, and then just try opening 
that document in Office again and see what happens. All the formatting gets 
completely munged to hell, because OpenOffice completely destroys the metadata 
from the original document and rewrites it in some half-baked 
least-common-denominator format that tries to emulate Office 97. Don't believe 
me? Go ahead and try it. Complex tables in Word get completely f* cked up 
beyond all recognition (F.U.B.A.R.), images get moved around and re-rasterized 
to the point where they look really crappy, and that's just the tip of the 
iceberg. Powerpoint is a complete disaster. Got some nice transitions or nifty 
animations in your presentation? Kiss them goodbye. 


If you have to pass documents back and forth with Windows users on a frequent 
basis, telling the other side to switch to OpenOffice.org just won't cut it, 
particularly if the other side is, say, oh, I dunno, the governor's office? 

Dammit, OpenOffice.org, do no harm! 

This is such a severe problem that my client ended up choosing Office XP with a 
volume license of Codeweavers' Crossover Office Professional. Believe me, it 
can get rather expensive to go that route if you start talking hundreds of 
users. As it turns out, my client already had a Select agreement with 
Microsoft, so it already ate the total cost of ownership of Office XP long ago, 
but what about an organization that didn't? What if the company's licenses were 
tied to specific machines or OEM agreement and the company was using thin 
clients with LTSP off a new server and needed all new client licenses for 
Microsoft Office? That'd completely blow the "Linux is cheaper" argument to 
hell, wouldn't it? 
And the headaches don't stop with OpenOffice.org. 

Active Directory integration is a huge hassle. Sure, Winbind works — if you 
know what the hell you're doing and can commune for several days with a nice 
O'Reilly book. Otherwise, there's no easy, trouble-free way of setting up a 
Linux server or desktop as an Active Directory client. Neither Red Hat 
Enterprise Linux 4 or SuSE 9.x has particularly good tools for correctly 
configuring Samba, Kerberos, PAM, and NTP with all of the right parameters and 
manual tweaks. I recently spent about a week with some pretty smart people just 
getting a single server to join an Active Directory domain and authenticate 
user logins correctly. 
If we really expect enterprises to adopt Linux desktops, this crap has to be 
seamless and a no-brainer. Simple things, such as not having to constantly 
enter your user credentials in KDE every time you touch an AD-authenticated 
Windows share, or just being able to cache Samba passwords in a user profile, 
shouldn't be rocket science. Forced periodic network password resets (a common 
practice in IT environments) in Linux shouldn't require that users know how to 
use smbpasswd from the command line with the correct options. And mounting home 
directories on legacy Windows 2000 file and print servers during logon shoudn't 
require some convoluted half-baked shell script or wacky NFS/NIS or SAN-based 
workaround, either. It should just work. 
Interoperability's a bitch, ain't it? 


Another article, about breaking the myth that deploying Linux in enterprises is 
"cheap" compared to propriety softwares. 

TCO Myths and Politics  
        
        Shutdown 
        Written by Jason Perlow 
        Friday, 15 July 2005 
        
A few months back, in my "Shutdown" column entitled "A Mile in IT's Shoes" ( 
http://www.linux-mag.com/2005-03/shutdown_01.html ), I relayed the various 
technical challenges I was encountering while working on a pilot project to 
deploy a thin-client Linux desktop for a large, institutional customer. At the 
time, the pilot program was ongoing and the jury was still out. Now, I have 
some bad news: the pilot failed and the customer decided not to deploy a Linux 
solution. 
Why? 

While the solution was sound and my customer liked what was delivered — indeed, 
the IT director of the company and many of his staff praised the solution for 
its innovativeness, its superior performance, and its excellent stability — the 
killing blow was the myth of superior Linux Total Cost of Ownership (TCO) and 
misconceptions about the ease of migrating users. 

A lot of people are under the impression that because Linux is a "free" 
operating system, it should be cheaper to deploy than an equivalent Windows 
solution, with its pile of add-on products such as Microsoft Office, virus 
scanners, network client access licenses (CALs), and so on. But as it turns 
out, after everything is said and done, in a large desktop deployment, guess 
what? 

Linux costs the same! 

How can that be, you ask? 

Sure, if you use OpenOffice.org, you don't incur an expenses for a desktop 
suite. And desktop licenses of your average Linux distribution are, what, $100 
apiece? And with Linux desktops you don't need virus scanners or CALs. So, in 
theory, those savings should be easy to realize, right? 

Well, as it turns out, your PC hardware costs about the same. In large 
organizations, the per-seat cost for Windows and Microsoft Office are reduced 
because of the large volume Select agreements. And in my customer's case, since 
OpenOffice.org was an unsuitable choice due to file format issues, it would 
have cost an extra $60 per user for Crossover Office to run Microsoft Office 
XP. Ka-ching! The discounted price for Windows was pretty much the same. And 
lest I forget — the Active Directory integration software that was chosen, 
Centrify (which I highly recommend if you need an identity management 
consolidation product), would have run $50 per seat for full blown desktops, or 
in the thin client configuration, $600 for the server and $1,000 for the 
Windows-based management console software. Oh, and access to Citrix 
applications? Yep, more licenses. 

And then there was the issue of technical support. Novell, who admittedly was 
excited about a potential testimonial customer, offered special pricing for the 
pilot project: $40,000 for a special thin-client pilot deployment for 100 
seats, with a non-dedicated engineer and a central call-in number usable during 
normal business hours. 

Now a semi-dedicated, locally-based customer support engineer, who typically 
would divide his time between my client and a half dozen other clients, would 
have cost $150,000 per year — an expense that was out of the question. And all 
of this before hiring a regular, on-staff Linux desktop and server support 
person to support the pilot. That salary would likely have been $80,000 per 
year. 

Suddenly, a Linux solution is starting to put a large dent in my client's 
wallet. And to top it all off, there's the issue of company politics and the 
fear of the unknown. Windows, for whatever it is, is a known quantity, and 
end-users and their overworked IT support staff like it because it's familiar. 

People who aren't familiar with Linux but who've heard great things about it 
assume it can replace Windows, with a nearly identical feature set and similar 
desktop experience. This is all fine and dandy, except that when Linux behaves 
in a different way or something is implemented in a different way, or the 
application feature set is not complete and requires workarounds (like dealing 
with remotely-mounted home directories on existing Windows servers), or if it's 
expected to interoperate with a pre-existing Windows network and with other 
Windows clients in a "seamless" and fully transparent manner. These are 
precisely the areas where you can run into problems, because it's those grey 
areas where Linux isn't completely polished yet. 

Although its paradigm is arguably similar, a Linux desktop is not a Windows 
desktop, and it requires a different management methodology with a new learning 
curve. You can try to communicate this to potential end-users as much as you'd 
like up front, but until they actually experience it for themselves, they 
aren't going to fully understand it. 

Are all Linux desktop deployments doomed in the same fashion? I think those of 
us who expect to be able to shoehorn Linux desktops into an IT environment and 
replace an entrenched Windows infrastructure are probably a bit deluded. There 
are many areas where Linux still requires a lot of work to integrate. But I 
still feel there is a place for Linux on the corporate desktop, and arguably, 
with more time and more polish, the issues I encountered will become moot. 

Don't worry. Jason Perlow is still keeping the faith. You can reach Jason at 
[EMAIL PROTECTED] This email address is being protected from spam bots, you 
need Javascript enabled to view it. 




-- 
Wilson John Barbon 
Biology, Ecosystems and Philosophy 
Danajon Bank, Bohol, Philippines 
+63921- 817-4593
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