> ?! What the #$%^? You're OK with installing on an ASUS which doesn't > provide the Linux ISO you want any more than Dell does? You make the > biggest issues from the smallest problems.
Okay Mogerly, you go ahead and be happy with DELL selling you a computer with Linux "pre installed" when there is no installed operating system. You listen to DELL tell you that they won't install the advertised Linux system because they "don't support it," and then listen to them push installing an older version of Ubuntu Linux, 8.04. I would rather fdisk and reinstall on an Asus laptop then put up with DELL selling me a "Linux pre installed" laptop that they won't install the advertised version of Linux onto. DELL didn't argue for 1 hour, 2 hours, 3 hours, 4 hours, but indeed DELL argued for 5 hours. DELL's argument that they can't come up with media to install Ubuntu Mobilon 2.1 from is complete nonsense. That Ubuntu Mobilon 2.1 is in the contract and they refused to install it, that is bait and switch. You don't dilute the DELL name by advertising Linux Ubuntu 9.1.0 Mobilon 2.1 pre installed and then refuse to install it. The inaction on DELL's part even when the machine was in the shop getting the hard drive replaced defies reason. DELL could have and should have installed Mobilon 2.1 when the hard drive was replaced. This is a very big deal. DELL broke the law and then tried to get me to accept an inferior solution. Took Drew a few minutes to find the OS that DELL was supposed to install on this laptop, but DELL couldn't tell me even after 5 hours of being on the phone with them. I'd rather repurpose an ASUS laptop with Windows 7 pre installed for Linux than fight with DELL. The way DELL handled this laptop order, everyone lost. This is the one of the stupidest things a computer builder can do. DELL alienated a long time customer and lost money to boot via 5 hours of telephone run around. DELL may need to reconsider who it hires for tech support and customer care. Mogerly, I am not incapable of using Internet search engines. I do not need your expletives after witnessing my own mother brought to tears by the run around and rudeness of some of DELL's employees. There is an old saying, "If you don't have anything nice to say, don't say anything at all," that I think applies in your case. If the you can't use search engines comment applies to the WinNUT issues I ran into, I explained that the answer wasn't obvious. It wasn't obvious that I needed to look at the page for older versions of WinNUT to get a release that would work. _______________________________________________ PLUG mailing list PLUG@lists.pdxlinux.org http://lists.pdxlinux.org/mailman/listinfo/plug
