This documents about 36 wasted minutes of your life you will never get back. Sorry for your loss.
On Mon, Sep 18, 2017 at 10:16 PM, Denis Heidtmann <denis.heidtm...@gmail.com > wrote: > Answered by Comcast chat: > > I asked the question in my opening statement. Here is the dialog. Your > task is to tell me what the answer is. > > Harpreet 11:40 AM Let me check > > Harpreet 11:41 AM Just for the account security, May I have the complete > service address along with the zip code ? > ... > > Harpreet 11:42 AM Perfect.Thank you for that information. > > Harpreet 11:43 AM Denis, are you getting any error while you are using your > internet? > > Denis 11:44 AM Not at present. > > Harpreet 11:45 AM Okay no worries, ' > > Harpreet 11:45 AM for your satisfaction > > Harpreet 11:45 AM I can do some troubleshooting for you internet > > Harpreet 11:46 AM I would need to send a refresh signal to reactivate your > modem to resynchronize your modem to our system. Please allow me a minute > or 2 to complete the process. > > Denis 11:47 AM Please do not do that. > > Harpreet 11:47 AM Sure > > Denis 11:47 AM Trouble shooting is not required. > > Denis 11:47 AM Can you answer my question? > > Denis 11:48 AM What does resynchronize mean? > > Harpreet 11:49 AM Denis, sure > > Harpreet 11:49 AM Let me flush your DNS > > Harpreet 11:49 AM let me check > > Harpreet 11:49 AM Please stay connected while I am still working on it > > Denis 11:50 AM So one answer to my question is Yes, the Arris TG1268T does > have a DNS cache? > > Harpreet 11:50 AM yes > > Denis 11:51 AM Good to know. Now, for future reference, is flushing the > cache something I can do, or must I contact Comcast to do that? > > Harpreet 11:52 AM Denis, you can do it your self > > Denis 11:52 AM Wonderful! > > Harpreet 11:52 AM You're welcome. > > Denis 11:54 AM How can I do it? Is there a choice in the browser window in > the modem? > > Harpreet 11:54 AM I will share the steps with you > > Denis 11:55 AM Thank you. > > Harpreet 11:55 AM Please follow the link I will provide you to flush the > DNS > > Harpreet 11:55 AM You're welcome. > > 11:57 AM http://www.wikihow.com/Flush-DNS > > Harpreet 11:57 AM Please follow the link > > Denis 11:59 AM I do not think it has instructions for Linux. > > Harpreet 11:59 AM no worries > > 11:59 AM Let me check for the Linux > > Harpreet 12:00 PM > https://www.cyberciti.biz/faq/rhel-debian-ubuntu-flush-clear-dns-cache/ > > Harpreet 12:00 PM Please follow the link > > Denis 12:03 PM OK. This appears to have instructions for flushing the cache > in my computer, not in the modem. Is this correct? If so, we get back to > the question of is there a DNS cache in the modem? > > Harpreet 12:06 PM Denis, if you want to flush your Modem's DNS I would > request you please directly connect your device to the modem equipment > using an Ethernet Cord > > Harpreet 12:07 PM Just for the confirmation, there is not DNS in the modem > > Harpreet 12:07 PM this is a part of system > > Harpreet 12:08 PM it is Domain Name Server > > Denis 12:10 PM OK. I know what DNS stands for. Local systems often maintain > a local cache of recently used sites. My original question was does my > modem have such a cache. Now is seems your answer is No, it does not. Do I > understand you correctly? > > Harpreet 12:11 PM yes, you are > > Harpreet 12:14 PM Denis, I just wanted to clear you with the full of > details about the DNS > > Harpreet 12:14 PM that is why it took time > > Denis 12:15 PM Thank you for the education. > > Harpreet 12:15 PM You are most welcome > > Harpreet 12:16 PM I hope we have resolved all of your concern to your > satisfaction today? > > Denis 12:16 PM I hope so. > > user Denis_ has left room > _______________________________________________ > PLUG mailing list > PLUG@lists.pdxlinux.org > http://lists.pdxlinux.org/mailman/listinfo/plug > _______________________________________________ PLUG mailing list PLUG@lists.pdxlinux.org http://lists.pdxlinux.org/mailman/listinfo/plug
