What laptop model have you bought Rich - can you send HP URL with the support page for your laptop?
That may help folks helping you to look at the specific model. -T On Tue, Apr 1, 2025, 10:55 Rich Shepard <[email protected]> wrote: > On Tue, 1 Apr 2025, wes wrote: > > > I am not able to find any info on this model using this model number. > > also, this does not follow the pattern of HP model numbers I'm used to > > seeing, so I wonder if there could be a different model number on there > > somewhere. > > Wes, > > This laptop has no lable on it. On the shipping label I found the serial > and > product numbers. On an HP web page I needed to enter both numbers and that > linked to a page with the model #14-dq0803ds. > > > based on your later posts, I suspect that what you need is the "boot > menu" > > key rather than changing the boot order in bios. HP has never been > > particularly consistent with their option keys at boot time (as opposed > to > > dell, where the bios key has mostly been f2 from day one, and once they > > started having boot menus, it's mostly been f12 since day one). HP seems > > to be a fan of using the escape key during boot to present an overall > boot > > options menu, that may be worth a try. > > While F10 allowed me to change the boot order, I needed to use F9 to make > the system accept the new order. Shrug. > > Now the USB flash drive boots, but there's an issue installing the OS. > Working on that. > > Thanks, > > Rich >
