On Thu, 6 Nov 2025, wes wrote:

web and email services are frequently not hosted on the same server.

Wes,

Fair point. I forgot about that.

what has likely happened is that the operators of kpijci.com (who, likely,
happen to also own/operate astecindustries.com),

That's true.

... use godaddy for web and email hosting, and godaddy has an agreement with
microsoft to offer email protection service as an add-on product. godaddy
charges the customer, microsoft charges godaddy.

I didn't think to check the domain's ISP.

if you have another way to reach this person, great. you can tell them
their email is broken. if not... you're out of luck.

Calling him today is on my schedule; I know the phone works. :-)

Many thanks for the lesson.

Best regards,

Rich

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