try OTRS.org
On Sun, 31 Oct 2004 03:55:08 +0800, Teejay Teodoro <[EMAIL PROTECTED]> wrote: > I was looking around SourceForge and other sites for a good email > support ticket system, but I didn't imagine there was so many (*hek > hek*), and I can't test all of them one at a time. I've only tested > one, it's called 'osTicket', it works, but I had a bit of problems > with email recieving on Postfix. (sayang) > > Anyways... asides Kayako and Cerebrus Helpdesk (this one is great, > pero may bayad *sniff*), is there any other _good_ email ticket > systems out there that you guys could suggest? > > Requirements ko lang naman kasi is that the helpdesk system recieves a > mail.. (like when a client sends to... [EMAIL PROTECTED]) it > automatically replys to the sender a ticket/reference number, and then > puts it in a queue for a support agent to review. > > Thanks in advance. And have a nice day! > > ^^; > > -- > teejay teodoro > teejay[at]gmail[dot]com > -- > Philippine Linux Users' Group (PLUG) Mailing List > [EMAIL PROTECTED] (#PLUG @ irc.free.net.ph) > Official Website: http://plug.linux.org.ph > Searchable Archives: http://marc.free.net.ph > . > To leave, go to http://lists.q-linux.com/mailman/listinfo/plug > . > Are you a Linux newbie? To join the newbie list, go to > http://lists.q-linux.com/mailman/listinfo/ph-linux-newbie > -- Philippine Linux Users' Group (PLUG) Mailing List [EMAIL PROTECTED] (#PLUG @ irc.free.net.ph) Official Website: http://plug.linux.org.ph Searchable Archives: http://marc.free.net.ph . To leave, go to http://lists.q-linux.com/mailman/listinfo/plug . Are you a Linux newbie? To join the newbie list, go to http://lists.q-linux.com/mailman/listinfo/ph-linux-newbie
