On Mon, 22 Jun 2020, King Beowulf wrote:

The only printer/scanner company that I know of that explicitly supports
Linux is HP. HPLIP already comes installed on Slackware, and, while is can
be a bit tricky at times to set up, it HPLIP does work well. Check the
device list here:

Ed,

My printers have all been HP until I replaced the color laser C2500 with the
Dell/Xerox one. I've not had a printer driver issue (but it took a bit of
searching to find the Xerox Phaser 6000 driver for the Dell rebranded Xerox
color laser printer.

Over the years I've had a Umax, Epson, and now the Canon scanners. They were
all models that sane listed as having complete support. And they all worked
as they should, until the hardware failed.

I've no idea what the Canon tech meant by support for only Windows and MacOS
because I explained to him why the failure was not a software issue.
Initially, lsusb, xsane, sane-find-scanner, scanimage -L, and Canon's
scangearmp2 found the hardware. Once, scangearmp3 successfully communicated
with the hardware and produced a PDF. After that, when I tried to re-scan
the page xsane reported an I/O issue that prevented the software from
communicating with the hardware. And none of the other software could find
the hardware, inluding xsane. I saw this situation as a hardware failure,
not a software issue, and independent from the underlying OS.

Perhaps the tech's lack of linux knowledge kept him from understanding that
five different software tools found the connected hardware only once so it
was not a software issue. Shrug.

Regards,

Rich

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