My Yamaha CM500 headset uses micro phono plugs rather than a USB "A" plug
for connection to the desktop. 'pavucontrol' tells me that the front
microphone is unplugged.

As there are no instructions with the headset I want to check that I'm
connecting it correctly.

I assume the black plug is audio and is plugged into the green port on the
front of the case. The grey plug I assume to be the microphone. I connected
the mic to the supplied amplifier powered by 2 AAA batteries and plugged it
into the red port on the front of the case.

How should I troubleshoot this situation so I can get the headset working
properly?

TIA,

Rich
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