On Wed, 22 Sep 2021 09:46:56 -0700
Michael Dexter <[email protected]> dijo:

>On 9/22/21 5:52 AM, Rich Shepard wrote:
>> In the late 1990s and early 2000s I attended PLUG meetings in the PSU
>> Library and the clinics at the schools. Both were where I learned a
>> lot about linux.
>>
>> Now the meetings are computer-specific and highly technical. I cannot
>> benefit from that information so I don't tune in.
>
>Let's make this actionable.
>
>What would an online clinic look like and who would want to facilitate
>it? Assuming you aren't seeking help with the chicken and egg issue of
>trying to get your A/V working to attend the meeting!

The metro area is now over 60% vaccinated and schools are re-opening,
so I've been considering a query here if we might be able to revive the
in-person clinics.

A virtual clinic is a possible alternative, but I can foresee some
difficulties. For example, quite often at the clinics we have someone
bring in a computer and want to install Linux on it. Usually the person
has already tried and failed. Usually we are successful, but getting
the job done often requires sitting in front of the screen. How can we
help when the person's computer doesn't have an OS yet?

There are lots of other software problems that are hard to troubleshoot
without seeing the user's screen. I have used Zoom a few times, but I
don't know if there is a way to make my full screen viewable by others,
i.e., seeing error messages or terminal windows that are not part of
the browser window.

I might add that we also frequently have hardware issues that require
screwdrivers and other tools to deal with. Does Zoom have a feature
where I can stick my hand through the Zoom tab in my browser and have
it come out on another user's screen, complete with a screwdriver?

I'm not suggesting that a virtual clinic is not useful, but limitations
are something to consider.

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