I ran into a similar problem a few years ago.  I bought a Dell desktop PC
at Goodwill.  I hooked it up to my TV via an HDMI cable.  It worked fine
with Windows 10.  Wouldn't work with GNU/Linux.  I tried Knoppix, Mint, and
probably Kubuntu.  I wasn't able to get it to work with GNU/Linux.

On Thu, Feb 17, 2022 at 5:21 PM Tomas Kuchta <tomas.kuchta.li...@gmail.com>
wrote:

> On Thu, Feb 17, 2022, 17:58 VY <vyau5...@gmail.com> wrote:
>
> > Hi All
> >
> > I am testing my Dell laptop with a Linux Mint bootable USB drive.
> > Things are all working except HDMI.
> > I tried connecting 2 different monitors (using 2 different HDMI cables)
> but
> > it just won't detect the external monitor.
> >
> > The Window 11 OS is able to see the external monitor so it is not
> hardware.
> > Are there additional config I need to do for this external monitor to
> work?
> > .
>
>
> You do not identify you HW in any useful way.
>
> That said, there were plenty examples (not hyped up, real support calls)
> returning some recent intel based dell laptops with nvidia card because
> they could not get it working.
>
> I'd say, google your HW up on linux distros mailing lists. If you find that
> you got the same issues - consider doing what many others did - returning
> the HW and getting something which works.
>
> -Tom
>
> >
>

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