"Running from one vendor to the next isn't going to change anything - You just keep running."
Yes, to a point. Is the fight to get this sorted out is worth your time and energy then go forth and fight the good fight. I greatly respect your values and commitment to truth, honesty, transparency and consistency. Throughout my career as a Network Engineer with some multinational telecom companies, I fought epic and ugly battles with sales & marketing teams as I often found myself advocating for the customer. In the end I burned a lot of bridges and the people that loved me when I went in and saved the sale when the customer was threatening to rip & replace our equipment, hated me when I called them out on their BS that caused the problem they had to send me in to fix. Anyway, every app, tool, technology has its strengths & weaknesses and might not work in every situation and there are other secure email providers. I personally think Riseup.net is a more secure service. They provide an internet canary too. Not too many service providers do that anymore to the best of my knowledge. "Riseup positively confirms that the integrity of our system is sound: all our infrastructure is in our control, we have not been compromised or suffered a data breach, we have not disclosed any private encryption keys, and we have not been forced to modify our system to allow access or information leakage to a third party. This canary will be re-signed on the following dates: * February 1 * May 1 * August 1 * November 1" I jumped on Protonmail mostly b'cuz of the Android app but Riseup.net is a regional provider, Seattle based, and very much worth supporting. Your reporting of your problem has got me considering dropping Protonmail and recommitting to my riseup.net account that I never use as it's not as user-friendly.
