Not sure I follow what you are saying. Internet goes down for many companies, including colocation facilities. So we should just pack up our business because there might be occasional downtime?
Our servers have been colocated at Viawest in Lindon since July 2003. Since then, we've had (I believe) three outages. The first summer, we had a couple hours downtime due to a DDOS on SCO, who used to be at the same data center. Then in September 2003, they had a power issue that brought everything down for less than a minute. We also had one issue a year ago where their electrician accidentally unplugged some of our servers.
The first two problems were mainly due to them having just taken over the data center from Center7. They've made a lot of changes since then to improve reliability.
At our office we have a T-1, and at my house we have DSL. Although up almost all of the time, it's nowhere near the reliability we have at our data center.
As others have mentioned, they have multiple internet providers. They also have a large room full of battery backup and a monstrous generator to keep things running in the event of a power outage. They have tons of air conditioners. Everything is designed to keep your site running no matter what.
It all comes down to one question. How much is downtime worth to your company?
Steve
P.S. Viawest also appears to sponsor PLUG, so that's another reason to use them. :)
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