Actually I have the exact same problem. If you'll look in your mail log, you'll notice that AOL is summarily rejecting emails from your domain because something doesn't look right to AOL for instance your IP addy is not an exact match to your mail domain. In my case my IP addy maps to my host and not to my domain when a reverse lookup is attempted so they summarily reject all emails from my domain.
I solved the issue by telling AOL users when they attempt to register using an @AOL.com email that there are plenty of better email domains out there that don't block with such and idiot system. Then I reffer them to those. I also have a few nicely placed text ads for NetZero and another low cost ISP, you know just in case. Other than that if they still try to register with an @aol.com email I notify them that we don't accept aol.com as a valid email address because they don't accept us as a valid email address, and they HAVE to register using something, anything else. Since implementing this I have had a 15% drop in new subscribers, but those subscribers wouldn't have been able to deal with us anyways since their email domain blocks emails from us summarily. So it's actually a savings in terms of customer service headaches from "WHY THE HELL HAVEN'T YOU EMAILED ME BACK YET!!!" On 5/1/06, Jonathan Duncan <[EMAIL PROTECTED]> wrote:
On Mon, 1 May 2006, bibhor dhungel wrote: > AOL seems to block any emails going from our company to our customers. I set > up a test account with aol and tried to send messages through automated > script and through Outlook but it doesnt even reach the Spam folder anymore. > Is there a way to take our company name off the spam list? > thanks > Bibhor > > Try visiting the site of the spam list. I am sure AOL has some FAQ's for people. Then again, it is AOL. Jonathan /* PLUG: http://plug.org, #utah on irc.freenode.net Unsubscribe: http://plug.org/mailman/options/plug Don't fear the penguin. */
/* PLUG: http://plug.org, #utah on irc.freenode.net Unsubscribe: http://plug.org/mailman/options/plug Don't fear the penguin. */
