On Mon, 11 Dec 2006, Michael Torrie wrote:
Have you ever tried to get Dell to replace a laptop before?
I own both and have not yet tried to get either replaced. Fortunately.
Apple treats their customers quite well and despite the problems that
I've seen with various MacBook Pros (not a high percentage), I'd still
go with Apple over Dell.
The fact of the matter is that the failure rate for laptops, especially
within the first 6 months, is very high all around. That's why I insist
that our users, no matter what they buy, get a 3-year complete warranty
that covers parts and labor.
We've seen sleep problems, random hard crashes, and failed disks on
MacBook Pros. But I've seen the same problems on Dells too (especially
failed disks -- if the disk can live 6 months it will likely live 3
years).
Agreed. My MacBook Pro is first generation and it has been great. I have
had some annoying issues, but Apple has been very helpful. Computers
have problems. It does not matter what brand they are. I always get
warranties. I highly suggest them to everyone. Especially if you are
buying a laptop.
Jonathan
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