I know I've come across this problem before, but can't remember if I
ever solved it. I know I've read the same multiple pages on this forum
before about it! Having just reinstalled my whole system, I'm stuck
again with the problem and want to try and tackle it. Things seem to
work however: I can use spotify ok. What exactly does the helper app do
therefore? Does the fact that I can use spotify indicate that the
helper app is actually working properly- is it essential for operation
or just 'help'?
Using Squeezebox Classic (3) (have a spare one I haven't tried), and
SoftSqueeze locally - tried with each one on in isolation. Running LMS
7.8.1 (was using 7.7.5 before) on Windows 7 64bit. Running on a home
LAN/router, ethernet being used. Have AVG internet security, but have
disabled the firewall. Using Triode's excellent Spotify app, the
official one is disabled.
When we hit the Self-Test button in Triode:
Success for the 1st 4 (Helper app running, logged in, spotify metadata
ok, streaming from spotify ok).
PLAYER UNABLE TO CONNECT: Fail. "Player did not connect to helper app -
check your firewall allows the helper app to receive incoming
connections from players on the helper app port defined above"
I have tried the app port on 9005 and 9006, and have tried the CLI
interface port on 9090 and 9091 without any further success.
My logging is set to 'debug'. Below is the entry for this test.
11:53:50 is where the connecting to helper app starts.
Any thoughts on what to try next or where the problem could be, or
whether there actually isn't a problem!? Many thanks everyone :)
Code:
--------------------
[11:51:58.692] main:567 new connection
[11:51:58.693] main:619 req: status.json res: (null) par: (null) prot:
HTTP/1.1 auth: (null)
[11:51:58.693] process_status:1464 process status
[11:51:58.701] main:567 new connection
[11:51:58.703] main:619 req: toplist.json res: (null) par: q=tracks&r=user
prot: HTTP/1.1 auth: (null)
[11:51:58.703] main:1220 toplist type: 2 region: 18242
[11:51:58.708] toplist_callback:929 toplist: ok
[11:51:58.708] toplist_callback:933 toplist tracks: 100
[11:51:58.715] metadata_updated:86 new meta
[11:51:58.768] metadata_updated:86 new meta
[11:51:58.780] metadata_updated:86 new meta
[11:51:58.879] main:567 new connection
[11:51:58.880] main:619 req: status.json res: (null) par: (null) prot:
HTTP/1.1 auth: (null)
[11:51:58.880] process_status:1464 process status
[11:51:58.886] main:567 new connection
[11:51:58.887] main:619 req: streamtest.json res: (null) par: (null) prot:
HTTP/1.1 auth: (null)
[11:51:58.887] main:960 streambuf_newstream: streamtest (1)
[11:51:58.887] main:961 created toplist tracks to find track
[11:51:58.892] teststream_toplist_callback:1106 found track
[11:51:58.892] metadata_updated:86 new meta
[11:51:58.892] main:1835 streambuf_newstream: test
[11:51:58.959] main:1620 Now playing: Bad (feat. Vassy) - Radio Edit
[11:51:58.960] metadata_updated:86 new meta
[11:51:58.972] metadata_updated:86 new meta
[11:51:59.140] log_message:81 log: 11:51:59.140 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:51:59.190] music_delivery:485 channels: 2 sample rate: 44100 streaming
as: PCM
[11:51:59.346] log_message:81 log: 11:51:59.346 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:52:05.699] log_message:81 log: 11:52:05.699 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:52:14.533] log_message:81 log: 11:52:14.533 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:52:21.872] log_message:81 log: 11:52:21.872 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:52:28.679] log_message:81 log: 11:52:28.679 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:52:28.721] log_message:81 log: 11:52:28.721 I [offline-mgr:2058] 0 files
unlocked. 0 images unlocked
[11:52:34.875] log_message:81 log: 11:52:34.875 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:52:41.880] log_message:81 log: 11:52:41.880 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:52:48.122] log_message:81 log: 11:52:48.122 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:52:53.532] log_message:81 log: 11:52:53.532 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:52:59.328] log_message:81 log: 11:52:59.328 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:53:04.879] log_message:81 log: 11:53:04.879 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:53:14.529] log_message:81 log: 11:53:14.529 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:53:23.091] log_message:81 log: 11:53:23.091 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:53:29.081] log_message:81 log: 11:53:29.081 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:53:34.465] log_message:81 log: 11:53:34.465 I
[c:/Users/spotify-buildagent/BuildAgent/work/1e0ce8a77adfb2dc/client/core/protocol/file_streamer_simple.cpp:769]
Request for file 6ca7bae12336b09bf5e491270579f1faf32ce238 complete (code: 0)
[11:53:50.720] streambuf_end_of_track:639 end of track
[11:53:50.740] main:567 new connection
[11:53:50.742] main:619 req: streamtest.json res:
spotify:track:6eIacmhkE82vZlMDnGS7aP par: (null) prot: HTTP/1.1 auth: (null)
[11:53:50.742] main:930 streambuf_newstream: streamtest (2)
[11:53:50.742] main:1656 new stream pending state: Resource not loaded yet
[11:53:50.742] main:1656 new stream pending state: Resource not loaded yet
[11:53:50.800] main:1656 new stream pending state: Resource not loaded yet
[11:53:50.800] main:1620 Now playing: Bad (feat. Vassy) - Radio Edit
[11:53:50.800] metadata_updated:86 new meta
[11:53:55.724] music_delivery:445 streamtest - player did not connect within
timeout
[11:53:55.724] music_delivery:571 error writing
[11:53:55.724] main:1603 resetting streambuf
[11:53:55.750] main:567 new connection
[11:53:55.770] main:619 req: browse.json res:
spotify:track:6eIacmhkE82vZlMDnGS7aP par: (null) prot: HTTP/1.0 auth: (null)
[11:53:55.770] main:1078 queuing track browse
[11:53:55.770] process_track:1414 process track
[11:53:55.770] process_track:1438 browse track: ok
[11:53:55.770] main:567 new connection
[11:53:55.770] main:619 req: browse.json res:
spotify:track:6eIacmhkE82vZlMDnGS7aP par: (null) prot: HTTP/1.0 auth: (null)
[11:53:55.770] main:1078 queuing track browse
[11:53:55.770] process_track:1414 process track
[11:53:55.771] process_track:1438 browse track: ok
--------------------
------------------------------------------------------------------------
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