http://fortune.com/2016/01/30/nsa-hacker-enigma-conference/


NSA Top Hacker: Here's How to Make My Life Hard

·         by

·         Robert Hackett <http://fortune.com/author/robert-hackett/>

January 30, 2016, 11:37 AM EST

[image: Description:
https://fortunedotcom.files.wordpress.com/2016/01/gettyimages-460363260.jpg?quality=80&w=840&h=485&crop=1]

A computer hard drive bearing the logo of the National Security Agency. Ulrich
Baumgarten—Getty Images

Tips to block the world’s best hackers.

*A version of this post titled “The Tao of NSA” originally appeared in
Cyber Saturday edition of Data Sheet <http://fortune.com/tag/datasheet/>,
Fortune’s daily tech-business newsletter. Subscribe here
<http://fortune.com/getdatasheet/>.*

When Rob Joyce, head of the National Security Agency’s top hacking outfit,
made an appearance at the brand new Usenix Enigma security conference
<https://www.usenix.org/conference/enigma2016/conference-program> in San
Francisco this week, he didn’t strike the casual onlooker as an alpha
predator. He had neatly parted dark brown hair with slightly graying
sideburns, and he wore a light blue button-down shirt tucked into slacks.
His demeanor more resembled that of a high school physics teacher than a
dogged hunter.

Don’t be fooled though—the man should not be underestimated. Joyce leads
the NSA’s euphemistically labeled “tailored access operations” unit, or
TAO. Despite having a moniker that recalls the harmony of the universe in a
similarly named ancient Chinese philosophy, Joyce’s team is all yang and no
yin. It consists of the nation’s greatest and most indefatigable digital
attackers. (Joyce took the reins in April 2013, shortly before Edward
Snowden leaked a trove of government documents that, among other
things, revealed
the existence of TAO
<http://www.spiegel.de/international/world/the-nsa-uses-powerful-toolbox-in-effort-to-spy-on-global-networks-a-940969.html>
.)

On Wednesday the hacker-in-chief, as *Wired* has dubbed him
<http://www.wired.com/2016/01/nsa-hacker-chief-explains-how-to-keep-him-out-of-your-system>,
delivered a rare talk <https://www.youtube.com/watch?v=bDJb8WOJYdA> at the
event. In case there’s any doubt, when the nation’s top information
infiltrator dishes on the dark arts of breaking into and entering computer
networks, cybersecurity wonks stop whatever they’re doing. Ears perk up.
People pay attention. His presentation was easily the confab’s main
attraction.

In this case, Joyce put on full display the awkward dual role of his
employer: defending national computer systems, and exploiting the
weaknesses in foreign ones. “I will admit it is very strange to be in that
position up here on a stage in front of a group of people. It’s not
something often done,” Joyce said, motioning toward his surrounding upon
taking the floor. “My talk today is to tell you, as a nation state
exploiter, what can you do to defend yourself to make my life hard,” he
added.

Joyce proceeded to unload a bevy of insights upon an attentive batch of
listeners. “The key to our success is knowing that network better than the
people who set it up”; “don’t assume a crack is too small to be noticed or
too small to be exploited”; “consider that you’re already penetrated.” He
also refuted a popularly held belief that the NSA, as well as other nation
state adversaries, favor zero-day vulnerabilities—previously unknown coding
flaws—when compromising targets. It’s easier and less risky, he said, just
to lie in wait and then to pounce on common bugs in un-patched systems.

Joyce’s advice—part common sense, part reaffirmation of IT pros’
suspicions—was made doubtlessly more interesting given that the tips were
coming straight from the horse’s—or should I say lion’s—mouth. The magician
did not reveal all his tricks, however. No one can say for sure how many
details he may have left out; for instance, Joyce made no mention of his
team’s formidable packet injection technique
<http://www.wired.com/2014/03/quantum/>—stealthily inserting spoofed code
into regular Internet traffic to hack users. Astute audience members noted
this omission on Twitter
<https://twitter.com/ncweaver/status/692516829743423488> during the closing
session.

*For more on hacking, watch: *

At the talk’s conclusion, Joyce projected a QR Code bearing the NSA’s
insignia on his final slide. He pointed at the checkered box, reassuring
attendees that it was indeed a real link to a website containing more
information—not a trick designed to infect anyone audacious enough to scan
the grid with malicious software. “Trust me,” he said with a wide grin.

Even raptors have a sense of humor.




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