https://www.yahoo.com/news/hackers-hold-entire-hotel-ransom-213915523.html
Hackers Hold Entire Hotel for Ransom, Trap Guests in Rooms

[image: Description:
https://s.yimg.com/ny/api/res/1.2/JsOviSv1HzPlgSsGgEKX_g--/YXBwaWQ9aGlnaGxhbmRlcjtzbT0xO3c9ODQ7aD04NDtpbD1wbGFuZQ--/https:/media.zenfs.com/creatr-images/GLB/2016-04-26/003c74d0-0b9a-11e6-bfea-fdb357f8d19d_9eb142581476e732cde8aa30552bd0af.png.cf.jpg]
<http://www.thedailymeal.com/>

Elizabeth Licata

The Daily Meal <http://www.thedailymeal.com/>January 29, 2017

[image: Description: Hackers Hold Entire Hotel for Ransom, Trap Guests in
Rooms]

A luxury hotel in Austria found itself in a bizarre hostage situation
recently when hackers managed to access its electronic key system and lock
all the hotel guests in their rooms until the hotel agreed to pay a ransom
to get its systems back. According to The Local , the cyber lock-in...

More

A luxury hotel in Austria found itself in a bizarre hostage situation
recently when hackers managed to access its electronic key system and lock
all the hotel guests in their rooms until the hotel agreed to pay a ransom
to get its systems back.

*According to The Local
<http://www.thelocal.at/20170128/hotel-ransomed-by-hackers-as-guests-locked-in-rooms?referrer=yahoo&category=beauty_food&include_utm=1&utm_medium=referral&utm_source=yahoo&utm_campaign=feed>*,
the cyber lock-in happened on the first day of the winter season at
the *Romantik
Seehotel Jaegerwirt
<https://www.seehotel-jaegerwirt.at/?referrer=yahoo&category=beauty_food&include_utm=1&utm_medium=referral&utm_source=yahoo&utm_campaign=feed>*,
a 111-year-old, four-star luxury hotel that has a pool, lake views, and a
state-of-the-art electronic key system that turned out to be something
hackers could exploit.

On the first day of the winter season this year, hackers accessed the
hotel’s IT system and shut down everything, including all the reservation
info and the hotel’s electronic key system. Approximately 180 people were
staying at the hotel that day, and many of them were locked in their rooms,
while others were locked out of theirs.

The hackers wanted 1,500 euros in Bitcoin to release the hotel’s system,
and the hotel decided to pay.

"The house was totally booked with 180 guests, we had no other choice.
Neither police nor insurance help you in this case,” said managing director
Christoph Brandstaetter.

After the hackers were paid, the system went back to working as it was
supposed to. But Brandstaetter says the hotel is planning on replacing the
hotel’s door locks with old-fashioned ones with real keys.




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