I just sent in a 5300 for a client.
The item to watch for is date stamp made inside the battery compartment. If
your machine has one, then it has already passed through the REA program and
can not go the second time.
Apple will send an Airborne Overnight Laptop package to your address (US)
for free with Call Tag and return shipping airway bill, so the whole process
is free.
This plastics damage may not be covered in the program, as it is user wear
and tear. The REA program for the model 5300/190 addresses the logic board
power jack problem and one or two other related problems. I'm not sure on
this one so be careful. I've heard stories second hand that the REA goes all
the way and they do the extra little things (freebies) too.
Hope this helps.
Ed in NJ.
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: "PowerBooks" <[EMAIL PROTECTED]>
Sent: Sunday, July 15, 2001 4:14 AM
Subject: 5300 REA
> Hi all,
>
> This is kind of a gripe and a favor to ask.
>
> I have a PB 5300 I recently bought second hand here in Tokyo.
>
> Unfortunately the screen is starting to separate at the seams and some
> plastic bits crumbled out.
>
> Having heard about the Apple Repair extension program on the list and
> looked it up on the TIL.
>
> The serial number on my powerbook would seem to qualify it for the repair
> program.
>
> The Apple Authorized repair shop I brought it to said it would cost the
> equivalent of 25000 yen (over $200) to change the screen casing.
>
> Called the English speaking section of Apple. The girl I spoke to didn't
> know about the REA program but to her credit she looked up the TIL article
I
> mentioned and called me back
>
> She said Apple Japan is slightly different company from190/ 5300.
>
> Another friend with a 5300 paid for several repairs after her warranty
> expired. She now has a broken track pad they want to charge her around
$100
> to replace.
>
> Has anyone from overseas run their non US bought 5300's through the free
REA
> program?
>
> Or is there someone in the US on the list kind enough to call the
> 1-800-SOS-APPL number to ask if our serial numbers qualify?
>
> They are SG 541 5H4 6TX and SG 539 2QG 6TX.
>
> Thanks alot in advance.
> Zita
>
>
>
--
PowerBooks is sponsored by <http://lowendmac.com/> and...
Small Dog Electronics http://www.smalldog.com | Refurbished Drives |
-- Enter to win a FREE Titanium G4 PowerBook! -- | & CDRWs on Sale! |
Save on Mac software -- Shop Software Outlet.com
<http://lowendmac.com/ad/software.outlet.html>
Star Trek Collection: Movies 1-7 on VideoCD, $38.88 from CoolVCD
<http://lowendmac.com/ad/coolvcd.html>
- - - - -
PowerBooks list info: <http://lowendmac.com/lists/powerbooks.shtml>
Send list messages to: <mailto:[EMAIL PROTECTED]>
To unsubscribe, email: <mailto:[EMAIL PROTECTED]>
For digest mode, email: <mailto:[EMAIL PROTECTED]>
Subscription questions: <mailto:[EMAIL PROTECTED]>
Archive: <http://www.mail-archive.com/powerbooks%40mail.maclaunch.com/>
Using a Macintosh? Get free email and more at Applelinks!
<http://www.applelinks.com>
