OK, fellow Duo listers and Powerbook listers,
I have tried and tried to puzzle out why I can't get my Duo270C on the web, so now I come to request assistance.
Remote Access is in the Control strip. If I go to it and click Connect, there's no response. If I open Remote Access and click Connect from the dialogue box, I hear a brief click and I get a box saying, 'The Connection Attempt Failed. The port may be in use by another application. Check for other uses of the port, like a fax receiving software. Also check AppleTalk and Modem control panels that they are not using the same port.'
The protocol under Remote Access options is set to PPP. The system is running OS 7.6.1. If I go to the Config PPP Control Panel, I get a PPP Down message. Port name is set to Internal Modem. If I click Open, I get an error indicating 'The Serial Port that was selected to be used by PPP seems to be in use by something else. If AppleTalk is active, it may be using this serial port preventing PPP from using it.'
If I go to the AppleTalk Control Panel, it tells me 'AppleTalk is currently inactive....' I tell it No to the activate AppleTalk question, so AppleTalk is off.
The extensions I see loading that look like they might be relevant are:
OpenTPTAppleTalkLib, OpenTPTInternetLib, OpenTransportLib, Open TPT AppleTalk Library, Open TPT Internet Library, Open Transport Library, OpenTPT Modem 68K, OpenTPT Remote Access 68K, OpenTPT Serial Arbitrator, EtherTalk Phase 2, Internet Config Extension, Network Extension, PPP, and Remote Only.
The modem is internal, and is set in the Modem Control Panel as Connect Via: Internal Modem, and Modem: Global Village X2. Startup Items is empty. The TCP/IP Control Panel has Connect via PPP, Configure Using PPP Server, and the Name Server addresses my ISP specifies.
Now, given the Fax advisement, the machine does have Global Village's GlobalFax FaxCenter installed, but I can't find a way to turn it off, or even check to see if its turned on. It's not launching at Startup, and I'm not running it before trying Remote Access. If I open it and go to FaxCenter - SetUp - Receiving to see if there's some automatic 'listening' turned on or some such, I just get the Ding noise and no dialogue box.
This machine was bought used, so I haven't installed everything on it and don't have a solid basis to evaluate what should or shouldn't be removed or uninstalled. I had a 280C and tried to install OS 7.5 new from diskettes after wiping the hard drive, but got an error during the install and was unable to complete the OS installation. Got the same error when re-trying the same thing on a Duo230C. So my favored course of action, to install from scratch so I know exactly what's on the machine, did not prove workable.
Any help would be very much appreciated, I'd really like to get this machine up on the Internet to read mail and web browse!
Please cc: any reply to '[EMAIL PROTECTED]' so I can be sure to get it. Thanks!
Richard [EMAIL PROTECTED] [EMAIL PROTECTED]
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