*Hi Associates,*

*PLEASE SHARE ME PROFILES ;;;;;;;;;;;    jyoti.ve...@tresourceinc.com
<jyoti.ve...@tresourceinc.com>*



*Position – Technical BA*

*Location – Darborn,MI*

*Duration – 6 + months*



*Looking For Local Consultant*



*Rate - $45 C2C*







Job Description :-





*Job Summary:*

Technical Business Analyst role will be responsible for production support
of Consumer Connection. Triage of incidents, change request and support
tasks and data & project analysis.

*Essential Job Functions:*

• Support all operational aspects of the ConsumerConnection product. •
Investigate new/unknown/existing issues in ConsumerConnection. Clearly
document all findings in the issue tracking system. • Utilize issue
tracking system (JIRA) daily. • Provide feedback to the clients and
technology managers. • Generate routine and ad-hoc reporting and analysis
to assist in evaluating production performance and resolving issues •
Review and analyze data and requirements and test plans/cases in support of
existing and new initiatives. • Participate in UAT, help to identify and
report bugs, user-interface problems, documentation, or other potential
problems (from both the Technical Support and the Customer/End User
perspective). • Provide support for and minor enhancements to reports
utilized by the QC process. • Perform other duties as needed

*Other Responsibilities:*

1. Participate daily support triage meetings and other regular meetings as
required 2. Participate in documentation of support processes and methods



*Minimum*

• Bachelor’s degree with at least three to five years related experience or

*Qualifications and Job Requirements:*

equivalent combination of education and experience • Minimum of 5 years
working in support or ETL related role • Minimum 2-3 years experience using
SQL • Previous team lead or management experience

• Strong data managemenet and analysis skills • Two to three years of
experience using SQL • Strong oral and written communications skills •
Ability to work independently with minimum supervision • Strong
facilitation skills • Knowledge of standard software development
methodologies such as Agile and Waterfall • Intermediate/advanced knowledge
of Excel • Extreme attention to detail • Experience within a customer or
technical support environment • TeraData and/or Oracle experience is a plus
• Exemplary professional demeanor, resourcefulness, flexibility, and
self-motivation • Advanced judgment and problem solving skills • Ability to
maintain a positive attitude in high stress/fast paced work environment •
Proven data driven decision-making skills • Two to three years of technical
business requirement gathering/data analysis • Knowledge of Java, Apache,
and JDBC a plus





*Thanks & Regards,*



*Jyoti Verma*



*jyoti.ve...@tresourceinc.com <jyoti.ve...@tresourceinc.com>*




*Technology Resource Group Inc. 3736 Hillsdale Court Santa Clara, CA 95051*

*Office* *:* *408-709-1760 Ex**t:9750*

*Fax:* *408-884-2409*

*www.tresourceinc.com <http://www.tresourceinc.com/>*



*Gtalk :-jyoti.usrecruiter*

*Yahoo:- jyoti.usrecruiter*

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