Job Title:  Oracle CC&B Utilities Engineer (762055)

Location: Cedar Rapids, IA (On Site)

Duration: 12+ Months

*Send me the resumes to [email protected]
<[email protected]>*

*Job Description – *

Experience with Oracle-based applications, specifically Customer Care &
Billing (CC&B) and Oracle Analytics Publisher.is REQUIRED for this
position.  Preference for contractors to work onsite, and those willing
will get first consideration; however, client may consider hybrid.  Please
limit submittals to local/regional resources.

*Essential Duties and Responsibilities:*

The intent of this job description is to provide a representative summary
of the major duties and responsibilities performed by employees in this
job. Employees may be requested to perform job-related tasks other than
those specifically presented in this description.

   - Designs, documents, and implements new Enterprise application
   solutions within the IT environment for the Utilities department.
   - Provides ongoing support, maintenance, and enhancements to existing
   and new software applications.
   - Performs troubleshooting of infrastructure systems affecting
   application performance.
   - Creates and maintains detailed application/program documentation.
   - Contributes to reviewing and implementing IT application-based
   policies, procedures, and standards.
   - Collaborates with cross divisional team members to perform root cause
   analysis of complex problems.
   - Consults with internal team/management/vendors to discuss security
   issues for both short term projects and long-term department security
   initiatives.
   - Works with vendors and business users to develop and implement
   software integrations.
   - Analyzes users’ business requirements in the development and
   modification of computer systems.
   - Coordinates and assists in planning and feasibility/requirements
   analysis to determine the viability for proposed systems.
   - Troubleshoots and implements for non-enterprise applications and
   solutions.
   - Assists in writing technical specifications ensuring that information
   dissemination meets the standards of quality for systems development.
   - Performs related work as required.



*Required Education and Experience:*

   - Bachelor's Degree in Information Technology, Computer Science, or
   related field and
   - Seven (7) to ten (10) years’ experience working with and maintaining
   enterprise level computer applications OR
   - An equivalent combination of education and/or experience (i.e., one
   year of relevant full-time experience may substitute for one year of
   education).
   - Excellent written, verbal, and interpersonal communication skills.
   - Experience with Oracle-based applications, in particular Customer Care
   & Billing and Oracle Analytics Publisher.
   - Proficiency with Microsoft Office and Visio.
   - Ability to work collaboratively with diverse populations.



*Desired qualifications:*

   - Experience with process design, logical workflow analysis and design.
   - Experience with in-depth configuration, code, analysis, and output.
   - Extensive experience with Oracle and Oracle-based technologies.
   - Experience with Utilities in both support and processes.
   - Extensive experience troubleshooting problems and root cause analysis.



COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

*Knowledge of:*

   - Computer systems and analysis of computer programs.
   - Systems analytical practices and procedures.
   - Server and network operating systems
   - Project management principles



*Skills in:*

   - Managing multiple projects and deadlines; communicating delays.
   - Peer review and mentoring.
   - Assigning, prioritizing, monitoring, and reviewing work assignments.
   - Communicating effectively with internal and external stakeholders
   using both technical and non-technical language.
   - Attention to detail.



*Ability to:*

   - Maintain a high degree of confidentiality with sensitive information;
   maintain the confidentiality of information and professional boundaries.
   - Train and instruct others, including systems and user-support
   personnel.
   - Evaluate vendor software for compatibility withcity-wide computer
   systems.
   - Respond to IT on-call emergencies.
   - Assess problematic issues and make appropriate judgment to correct
   issue.
   - Work cooperatively and maintain effective working relationships.

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