I had the same problem about six months back. I had Ma-Bell check my phone
lines, was on the phone with everyone including Apple questioning this
"unknown rate" problem. A friend suggested to change my modem type in you
control panels to something other than Global Village Silver. I went through
the options, selecting something different and trying to connect. Well it
worked!! The one that worked for me was the Hayes modem.
Give it a shot.
Best
> ----------
> From: Lanny Austin
> Reply To: [EMAIL PROTECTED]
> Sent: Friday, August 17, 2001 7:24 PM
> To: [EMAIL PROTECTED]
> Subject: Dirty Modem?
>
> Please bear w me - not nearly as knowledgeable as most of you.
> Just moved to a rural area and chose Earthlink over AOL --only choices.
> But...Earthlink won't connect
> with my 180e PowerTower w a 33.6 Global Village Silver modem. Instead I
> get a message stating I'm
> connected at "an unknown rate" and there is no further connection. I
> supposedly have a "dirty" line (?) yet I have no problem whatsoever
> connecting fully with AOL! Earthlink tech people say to get another
> modem script(?) but I went to Global V. site and couldn't find what I
> needed- as if I know.
> I do have a newer G3 Powerbook and it connects just fine (56k modem). Is
>
> the answer to switch to a 56? Where would I get one? Thanks in advance
> Lanny Austin
>
>
>
>
>
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