Yes, Marlyse, I tried the option key while starting, and didn't get that far. I'll do what you suggest and get back to you.
-- Nancy Creighton Purple Swirl Arts web and graphic design - http://www.hypertracker.com/go/purpleswirl/PSarts001/ >you might have some corrupted preference file, I do not know. did you try >holding down the option key while starting PM to get into the first aid >dialog box? if you can't even get that far, I'd do a search on your drive >for CTM and for PowerMail and delete any trace - except the .zip archive >file you've made before and the PM key. then re-download and re-install. > >good luck, >---marlyse > >------------ former message(s) quotes: ------------- > >> >>Marlyse, I made the archive, never used that command before, and it was easy. >> >>But reinstalling PM5 from a new download (deleting old PM folders and >>moving file from the disk image to applications folder) didn't work -- >>I'm still getting "application unexpectedly quit" errors. I also ran Disk >>Utility and repaired permissions, but that didn't help. It's not a >>problem with the PM5 key is it? That's in the prefs file. >> >>-- >>Nancy Creighton >>Purple Swirl Arts >>web and graphic design - http://www.hypertracker.com/go/purpleswirl/ >PSarts001/ >> >>>>How best to handle my email >>>>files so they don't get written over or anything? >>> >>>Select the folder that contains the message database and addressbook etc. >>>(probably in your document folder or similar) and make an archive (via >>>the action icon in the finder, you'll have a .zip file as the backup). >>> >>>---marlyse >>> >>> >>> >> >> >> > > > >
