>For some reason my screen was black when I returned after leaving the >computer for a few hours and wouldn't light up. I forced the computer to >shut down and restarted. > >When I opened PM and Window -> Mail Browser, a Folder List In Tray opened >which was completely blank except for a list of my mail folders on the >left hand side - no columns and no Browser Bar. > >Quit PM and reopened with the First Aid and checked the first five boxes. >The Folder List In Tray reappeared the same as before. > >Quit again but, while I was updating this message, a dialog opened >telling me my search indexes needed rebuilding and asked did I want to do >it now. But, by the time I had finished typing, the dialog disappeared. > >I reopened PM, this time I did just the requested search index rebuild >with First Aid. The empty Folder List In Tray reappeared. > >Quit again. Repaired Disk Permissions. Reopened PM. Same result but, >again, while updating this message, the rebuild search indexes reappeared >(with PM quit??). This time I clicked 'Do It Now' straight away. > >This time when I opened PM and Window -> Mail Browser the Mail Browser In >Tray opened normally. > >I don't think Repairing Permissions really did anything but does anyone >understand what is going on? > >This rigmarole also happened a few days ago.
We had a power cut today forcing me to restart the computer again when power was restored. The above problem recurred. From the menu, File -> Database -> Compact Database, Update Search Index or Compact Search Index all told me "An STL exception occcurred". An attempt to Quit PM gave me "An error occurred while closing user's files". Uncaught exception type. Force Quit PM. Reopened with First Aid and clicked the Rebuild Search index button. Still got the empty Folder List Force Quit PM again. The dialog with a "Do it now" button finally appeared. Clicking this allowed PM to open normally. Seems like the only way to get PM to open normally is to wait until the Rebuild Search Index with a Do It Now button appears. It has been suggested (Hiro) that I have a corrupted email message somewhere. Is there a convenient way confirm this or find it - I must have over a thousand messages saved in my database? -- Frank Mitchell, Scottsdale, Arizona PM 5.0.2 on a PPC dual G4 (mirror door) 867 MHz, Mac OS 10.2.8, 768 MB, 60 GB
