Robert Morrison on 3/24/07 said

>
>On Mar 24, 2007, at 7:23 PM, Barbara Needham wrote:
>
>> Robert Morrison on 3/24/07 said
>>
>>> I'm new to powermail...having just switched from apple mail.  I just
>>> spent about a day and a half getting about 20,000 mail messages
>>> systematically transfered over from mail into powermail, setting up 8
>>> email accounts, locations and quite a few filters.  Everything was
>>> working great on my mac book and then I went to power up powermail to
>>> check email and I got an error message while opening that there was a
>>> problem in the database.  I tried a couple of times...but got the
>>> same error.
>>>
>>> I then tried to rebuild things by doing a option/command while
>>> starting powermail.  I checked everything except the low level
>>> rebuild.  It took about an hour and what I got was nothing like what
>>> I had before.  All my accounts and filters were gone as were location
>>> settings.  All my folders were also gone and all that was there was a
>>> giant folder which looks like it was created from some apple mail
>>> files...but was not what I had before.
>>>
>>> Please help...I'm panicked at best.  I appear to have lost several
>>> days work as well as all my email since I changed over.  Should I do
>>> a low level rebuild?  I have no idea what happened.
>>
>> Do you still have your apple mail?
>
>Yes
>
>> Was it from panther or tiger?
>
>Tiger
>
>> how did you switch?
>
>I made folders in mail with the messages I wanted in powermail and  
>then imported those folders into powermail.  I then moved the  
>messages around in powermail...including putting some of them in the  
>in tray.
>
>> Do you know how big your pm database was when working? There is a 2  
>> gb limit.
>
>I noticed that my message database was about 700mb, but my address  
>book database was 2gb...which was kind of weird.  I'm not sure what  
>the difference between the message and address book databases are.

The address database is just an address book which more or less can be
kept in synch with your apple address book, if you so choose.

The message database has all the actual bodies of messages.

Attachments are downloaded to a separate folder, even those things like
"line.gif" which come up when people use stationery for their mail.

If I were you and the messages in the last couple of days are still on
your server or otherwise retrievable...

I would import into PowerMail folder by folder and make sure things are
working correctly after each import.

However, since you'll probably end up doing that anyway if the database
rebuild doesn't work.. might as well try it first.

I find it better when doing the first aid bits on power mail to try one
at a time.

Hopefully someone else with more experience will chime in...


-- 

Barbara Needham


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