The Cat wrote (13/07/2007):

>
>My masters dropped the ball a number of times, but I thank you for
>pinging me since I have no access to the keyboard otherwise.

Maybe that explains it.  My last attempt to contact you (using the help
menu) was to request a multi-user rate for FoxTrot, after I had failed
to obtain one by e-mailing Sales.  After you did not answer that, I
figured that you must be trapped within a bag, so there was no point
ever to try contacting CTM again.

Anyway, since you appear to be alive, I would appreciate your contacting
me off the list about another matter.


>Derry Thompson wrote (13/07/2007):
>
>>>If the developers don't
>>>have the time to support the product, they might at least set up a web-
>>>based forum.  
>>
>>What's wrong with an e-mail forum?

Let's say that I know nothing about computers, I just want to use them. 
I have a question about Apple's Mail, I go to Apple's web-based forum
and search for an answer.  There is a good chance that I will find one
and if I do not, I can ask a question and receive notice of a reply.  If
I have a question about PowerMail, I cannot look up any previous
discussion and I must subscribe to a list to ask the question.  Before
the question is answered I will receive a lot of mail I don't care about
and then I need to unsubscribe. 


>The Cat wrote (13/07/2007):
>
>We are thinking of
>a forum-like format although more for FoxTrot than for PowerMail, since
>the dynamic and contributions on powermail-discuss are pretty exceptional. 

By not having a web-based forum for PowerMail, you are providing no
quickly accessible means of support.  Without retailers to flog and back
up the product, this is shooting yourselves in the foot. 


>On a more serious note: yes, it is possible to redirect an HTML message
>(forwarding will only forward its text portion, since we do not include
>an HTML editor in the product)

The purpose is to forward developers spam that their filter missed, to
help them improve the filters.  I do not want to redirect the spam, I
want to incorporate it within a forwarded message.  I also want to be
able to forward headers of non-spam that was identified as spam.  Is
there no way to do this with a script?


Charles Maurer


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