Thanks to everyone for their input on this one. Having printed a few images the only thing to do was to visit the client with the prints and to show her the first class quality of the prints from the files.
As soon as I showed her the prints she too agreed that they were rather good to put it mildly. I tried the disc on her machine (PC/Windows something or other) and at 50% sure enough horrible, cluttered detail making it look grainy. Start sizing to 100% and more and beautiful smooth tones and detail revealed and you really start to see the quality of the image. So far so good. The next step was the printing. She showed me her b&w efforts which showed random white flecks across the image. I did a print of my own whilst there and the same thing, random white flecks across the image. Comparing two identical prints it quickly became apparent that the flecks were not in the same place on both identical images leading me to suspect the printer may be at fault. I asked the client to print one of her pictures, one that she was confident would print ok. She did and to her horror (the look on her face was a picture in itself) the same thing happened, random white flecks across the image. She insisted on printing another image which showed the same thing. While she was busy examining her prints just by chance somebody called out to her that there's a problem with the printer. She admitted to it not having been serviced for ages and accepted the fault lay with the printer and not my digital files. She's certainly not the sort who enjoys humble pie. The upshot is that the client having seen the prints is very impressed with their quality and accepts the digital files are not at fault, their laser printer is faulty and they know they must get it serviced or replaced. Thank you all. -- Bob Johns Photojournalist 01234-314146 (office) 07970-11-7272 (mobile) 01234-314147 (fax) =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
