It was 12/12/03 7:15 pm, when Paul Thompson wrote: >> What do you have ticked in the "View menu" > "Proof setup" is it Macintosh >> RGB or Monitor RGB or something different? > > We selected "Monitor 1" on our screan > >> In the "View menu" do you have "proof colors" ticked? > > I don't understand
Paul Bloody, friggin hell...Is it that hard to pull down a menu and see what is and what is not ticked? Anyway, isn't view a French word?...As in D�ja Vu? <g> Personally, I would go over there and have a look over their shoulder - write the trip down to expenses and take a few more pics and stock up for Xmas with duty free....<g> Normally, I say "normally," Working CMYK is ticked in Proof Setup unless someone has been using it to proof a printer or another monitor - as suspected, it sounds like they have been viewing your images in their monitor color space and not Adobe RGB (1998). But you cannot be sure...ask them to send a screenshot of the view menu! <g> > Is "monitor 1" significant? I think it was suggested they might be viewing > in their monitor profile. Would this confirm that? Only if they have Proof Colors ticked in the View menu. If I was a betting man...the fact that they have their monitor profile in Proof Setup makes me think the odds are good...Do you have your monitor profile in Proof Setup?...Having said that, they may have a legitimate reason for including the profile in Proof Setup. > If so, what next? You could ask them to send you their "Monitor 1" profile (if they know where it is - doing a search should unearth it). You could then setup Proof Setup so that their profile appears in the menu, select it (it should be when you exit the Custom dialog box), tick Proof Colors and, hopefully, you will see what they are seeing: something blue and overexposed! <g> > Any more suggestions would be gratefully received. Send them a ticket to Thomas and Neil's forthcoming seminar?...<g> Alternatively, send them a Webcam and ask them to point it at the screen... HTH. Mellow regards, Shangara. =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
