On Tuesday, February 3, 2004, at 03:24 PM, Mike Russell wrote:
At 1:44 pm +0000 3/2/04, Symons Hatton wrote:
We recently supplied RGB scans from a shoot to our design agency client who made his own cmyk conversions. The resulting catalogue (good quality h/w coated paper) has de-saturated colour, as when you simulate paper white/ink black in view>proof set-up>custom cmyk in PS7. Colour match is ok.
Did you supply aim prints from your profiled printer to show him how you wanted them to look?
Were the RGB files tagged, and had you agreed an ICC workflow with the designers?
If so you're off the hook.
When the designers had made the conversions, did they supply contract proofs to the printer?
Did everyone agree this was how the job should look?
If so the design group are off the hook.
Did the final catalogue look like their proofs?
If not, it's the printers fault.
Our scans were made on our Flextight Precision 3 and we were happy with what we supplied. The printer is blaming our client/us (what's new).
I can't see how you can be held to blame if they agreed that you should supply in RGB, and you knew (because you trust your colour management setup) the files were OK and proved it by supplying prints.
Should I suggest our client optimises each file once viewed in 'simulate paper white' etc mode, such as adjusting contrast,saturation etc to the converted file?
I wouldn't suggest anything to anyone unless you're confident it's the right solution. This doesn't look like the right solution to me.
-- Mike Russell
020 8740 4634 Mouse in the House London http://www.mouseinthehouse.co.uk
A CarbonNeutral � Company
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