My hosting provider has multiple links to different backbones, fire suppression, backups, disaster recovery plans, a standby generator, sysadmins with pagers, redundant cross-linked routers and the electrical and network switchgear to switch over automatically on failure. They were still down for most of a business day recently.
I agree-- find a good quality ISP. Anyone that's down for a day, IMO, isn't quality. I personally use dedicated servers, and I haven't had any down-time that I didn't cause by making a stoopid configuration mistake, and even still it was only down for minutes while the tech walked to the console and rebooted, fixed the firewall mistake, etc. I personally suggest servermatrix.com as the best dedicated servers I've used-- awesome pricing, support, etc. A dedicated server is reliable enough that you can sell hosting still, etc.-- sort of a middle ground between fully hosting yourself on your own hardware and completely using a hosting provider...
Most of my clients don't want to hear that the construction equipment that drove by snagged my DSL line and the telephone company will be by later this week to run a new cable; they want to read their mail. I am not interested in providing them with a Service Level Agreement nor being on-call 24x365.
Indeed-- I lost cable when tilling in my yard, because the fools only burried it a frickin' inch deep! Of course then I had to wait almost a week for them to run a new line, but I told them I'd bury my own cable this time, as they obviously don't understand that an INCH isn't enough to bury cable... My own websites were down for days, and I lost considerable $$$ due to that. Thankfully I wasn't hosting anyone else's sites. That's when I decided it was simply foolish to use a residental connection for hosting anything significant. Now I don't have to worry about power outages, cable outages, etc.-- it only affects me, and not all my customers... -- Derek _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.