Thanks. I did and it is her default printer, but you've reminded me of a weird issue that once happened on my own computer. In one report (in this same application) Windows Printer Dialogue would set the report to print to an offline or nonexistent printer rather than the default. I can't recall exactly but Windows XP was finding available printers on the network or something and this was on the printer list but not available. I deleted the printer and the problem went away.
-----Original Message----- From: profox-boun...@leafe.com [mailto:profox-boun...@leafe.com] On Behalf Of Richard Kaye Sent: Tuesday, July 10, 2012 5:15 PM To: profox@leafe.com Subject: RE: report problem One more thing occurs to me about this. And it actually happened to me on my work network. Some kind of glitch at the domain level kept resetting my default printer. IIRC at least once it got set to a file based printer (i.e. the Windows equivalent of a PDF driver). When this happened, I would get errors when trying to print pretty much any of my reports. Resetting my default printer to an appropriate device fixed the problem. If you're still thinking of making one more attempt to soothe the ruffled feathers of this user, I'd suggest you contact the client to see if she can check what printer is her Windows default. -- rk [excessive quoting removed by server] _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/3DD905D0027F4B16A4C3B73E32925146@Zorro ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.