At 13:29 2014-05-16, Alan Bourke <alanpbou...@fastmail.fm> wrote:
On Fri, May 16, 2014, at 06:24 PM, Gene Wirchenko wrote:
> Listening without action is a waste of time.

What, so they should take action on every single thing a customer tells
them?

     Straw man much?

I have personally had the opportunity to be listened to, and right after that, told that I had had my say. The matter was "settled".

Sincerely,

Gene Wirchenko


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