Virgil, Free, open source:
- TightVNC - Ultra VNC The hassle with these products is that your remote customer may have problems using these products from behind a firewall or router. Ultra VNC has some plugins that may help with this - I think Tristian on this list has gotten Ultra VNC to work across many environments. If you're selling support, you might want to consider building a pre-configured Ultra VNC setup that your customers can download. I think it may be possible to proactively setup everything so your customer just runs setup and they're ready to go. I also believe Ultra VNC has an add-in that allows you to 'brand' the Ultra VNC program with your name and graphic? As an aside, you could use the free Inno Setup to build your customized setup. I've had this concept on my todo list for years but haven't found the time to get started. LogMeIn is a commercial service that offers a product that you might be able to use for remote support. The advantage to the free logmein product is that it should(?) work transparently across firewalls and router setups. The free product is buried on their site - here's a link that worked for me in the past: https://secure.logmein.com/go.asp?page=products_free# Let us know what solution you end up using. Malcolm _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
