As they say in the article, they hardly ever have to bother paying
for exploits.
Perhaps that's what they say, but anything that NSA says is suspect.
They did pay for them, and still do.
Yup, I did read Countdown to Zero Day, by Kim Zetter, which is
largely about Stuxnet, but the book discusses the entire NSA cyber
war program and its history. They are stockpiling hundreds of zero
day exploits and they are not telling the software vendors, and they
are even publicly arguing that this is a good idea.
There was a remarkable post last week
on stealing a person's identity via Amazon...
https://medium.com/@espringe/amazon-s-customer-service-backdoor-be375b3428c4#.1x6v4if1b
Well isn't that special?
The only issue I have with the notion that they shouldn't do customer
support for people who can't log into their accounts is the one I
often have when people say there should be a one-size-fits-all
response regarding software: What about blind people who use screen
reader software?
Amazon's website is not fully accessible to screen reader users. It
used to be better but they recently made some changes. I frequently
watch my wife, who is blind, struggle for up to an hour to try to
find some simple piece of information on the Amazon site that I can
find within a few seconds. When people complain about this, Amazon
says, well you can always call for support on the phone. So now Eric
Springer says she shouldn't be able to do that anymore.
And other websites are a lot worse than Amazon on that score.
Ken Dibble
www.stic-cil.org
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