Whil Hentzen (Pro*) wrote: > <snipped>Step 3. I respond: > > Yes, I know that. (Look in the "Subscriber Information" section below.) > > As I stated in my email, I've already tried that, and I still get the > "The data you provided could not be located in our system" > > Step 4. They respond: > > Thank you for your reply. However, we do not have a fix or work around > for this problem at this time. > > Don't you just love them????? > <snipped> That's because they have something in their call center logic like this:
IF Caller = 'HENTZEN' then && f*ck with him since he's a Linux guy do quality1_1 ELSE && regular customer do quality2_0 endif -- Michael J. Babcock, MCP MB Software Solutions, LLC http://mbsoftwaresolutions.com http://fabmate.com "Work smarter, not harder, with MBSS custom software solutions!" _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.