They (Comcast tech support) suggested I purchase a "router" to install between their SMC and our switch as they believed that all of a sudden the SMC could no longer handle the routing requirements, and it was their opinion we need a separate device to handle that job.
Based on their assumption I purchased a Linksys Cable/DSL/Router Model No. BEFSR41. Do you think this device will suffice? In the meantime we think we have narrowed the problem down to one user's computer. With it connected the SMC runs out of memory in about 20 - 30 minutes, without it connected the SMC has been good for about an hour so far, and that is the results of two tests... James E Harvey Hanover Shoe Farms, Inc. M.I.S./Corresponding Officer Off: 717-637-8931 fax: 717-637-6766 email: jhar...@hanoverpa.com -----Original Message----- From: profox-boun...@leafe.com [mailto:profox-boun...@leafe.com] On Behalf Of kamcgin...@gmail.com Sent: Wednesday, March 03, 2010 11:22 AM To: ProFox Email List Subject: Re: [NF] network traffic software (free preferable) I can't pass up this opportunity to throw a jab at comcast. Once I thought that PacBell was the worst communication company but Comcast proved they were the winner of that title. I was on the SF peninsula at that time. Back to your note, I am not sure if this will be of any value, but because of so much trouble like you describe, we now have the ISP set their device to 'bridge' mode. That way it won't cause any trouble. Then we connect something like a SMC 7004 broadband router which is very easy to program and allows you to turn the ping response on and off, block ports, DHCP, etc. You have control. At any time you can check the status of the SMC 7004 and see if you have an internet connection and see a log of who connected when, illegal connection tries, etc. ----- Original Message ----- From: "James E Harvey" <jhar...@hanoverpa.com> To: "'ProFox Email List'" <profox@leafe.com> Sent: Tuesday, March 02, 2010 2:29 PM Subject: [NF] network traffic software (free preferable) Our network recently started to experience problems with speed over the internet. The COMCAST SMC device would also be inaccessible due to an error message stating "Access error: data follows, can't get memory". We re-boot the SMC and access speeds are back to normal and the SMC is accessible. After a period of time (30 min to 1 1/2 hr) we're back to the bad behavior. Comcast stated that the SMC was "not locking properly". They then used ping somehow to determine the speed was poor, had us pull the network cable and announced that the ping was now fine, so according to them the problem is on our end. My question is, is there any free software that will "find" which device is going bad and sending out bad packets, if that is the problem? James E Harvey Hanover Shoe Farms, Inc. M.I.S./Corresponding Officer Off: 717-637-8931 fax: 717-637-6766 email: jhar...@hanoverpa.com [excessive quoting removed by server] _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/00c701cabaef$679c0a30$36d41e...@com ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
